Couriers and Logistics Supervisor

• Role title: Couriers and Logistics Supervisor

• Role type: Permanent Full time

• Role grade: Health Service Manager, Level 1

• Department and location:  Client Services, SydPath, St Vincent’s Hospital, Darlinghurst

• Salary: $84,436.00 - $112,331.00 + super

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Proven leadership experience in managing day-to-day operations in courier and logistics services, including rostering, scheduling, and human resources functions such as performance reviews, training compliance, and recruitment.

• Strong customer service focus, with the ability to ensure teams consistently meet KPIs such as delivery timeliness and order accuracy, while building a culture of service excellence.

• Excellent organisational and problem-solving skills, with experience in managing and improving systems for accurate specimen and goods handling, record keeping, and logistics coordination.

• Solid understanding of compliance requirements, including infection control, transport safety, hazardous substances, and relevant policies, procedures, and legislation.

• Experience in driving operational improvements, including reviewing and refining work practices, contributing to process improvement projects, and producing reports to support business performance.

About you

You are a motivated and experienced professional with a strong background in healthcare logistics, ready to lead a high-performing team. To excel in this role, you will have:

• Proven experience coordinating and managing courier and logistics services in a healthcare or pathology setting, with a deep understanding of the operational demands and service expectations.

• Strong knowledge of relevant legislation and compliance standards, including Work Health & Safety (WHS), confidentiality, and privacy requirements in a health environment.

• Advanced problem-solving and conflict resolution skills, with the ability to manage urgent, complex, or last-minute service demands while maintaining quality and efficiency.

• High level of computer literacy, including experience with fleet management, rostering, inventory, invoicing, and quality systems, as well as proficiency in Microsoft Office applications such as Word, Excel, and Outlook.

• Excellent organisational and change management abilities, with the capacity to manage competing priorities, drive quality improvement initiatives, and maintain a customer-focused approach in a fast-paced environment.

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

The closing date for applications is 07 July 2025

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the requirements listed in the About You section here.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully, this role is not open to recruitment agencies.

For more information and to apply for this role please click here