Coordinator Recruitment - Mental Health Reform Project

Help build the future of mental health capability across Australia's largest ambulance service.

Why Join NSW Ambulance?

• Work on one of the most significant mental health workforce projects in the organisation's history.
• Join a supportive, collaborative and high-performing People & Culture team.
• Make a genuine impact on the mental health capability of Australia's largest ambulance service.
• Access professional development and growth opportunities.
• Be part of a purpose-driven organisation that serves communities across New South Wales every day.

Employment Type: Temporary Full time (until February 2029) with possible extension
Salary Range: $118,821 - $140,201 per annum (Health Mgr Lvl 2)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park 
Closing Date: 11:59 PM, Sunday 25 October 2026

About the opportunity

NSW Ambulance is undertaking an exciting and transformational Mental Health Reform Project, designed to strengthen mental health support and specialist capability across our organisation. We are seeking an experienced and passionate recruitment professional to play a pivotal role in delivering this critical workforce initiative.

This is a rare opportunity to join a high-performing recruitment team and directly contribute to a project that will have a lasting impact on the wellbeing of our people and the communities we serve.

About the Role

As the Coordinator Recruitment - Mental Health Reform Project, you will lead and coordinate end-to-end recruitment activities to support the successful implementation of the Mental Health Reform Project (MHRP).

You'll manage recruitment campaigns from attraction through to onboarding, driving outcomes across a range of specialist mental health positions including:

• Mental Health Registered Nurses (MHRNs)
• Psychologists
• Clinical and allied health professionals
• Other specialist mental health positions

Working closely with project stakeholders, operational leaders and People & Culture teams, you'll ensure workforce targets are achieved while delivering an outstanding candidate and stakeholder experience.

This role is funded for the duration of the Mental Health Reform Project and will play a critical role in establishing and embedding the project's workforce capability.

What You'll Be Doing

• Leading end-to-end recruitment campaigns for specialist mental health roles.
• Developing innovative sourcing strategies to attract hard-to-find talent.
• Coordinating assessment centres, interviews and selection activities.
• Managing pre-employment screening, contract administration and onboarding processes.
• Building strong relationships with internal stakeholders and external candidates.
• Producing meaningful recruitment reports, workforce insights and activity tracking.
• Supporting workforce establishment planning and vacancy management.
• Driving continuous improvement initiatives across recruitment processes and candidate experience.
• Representing NSW Ambulance at career expos, industry events and recruitment marketing activities.

What We're Looking For

To be successful in this role, you'll bring:

Essential Experience

• Minimum 12 months' end-to-end recruitment experience within an agency, internal recruitment or talent acquisition environment.
• Demonstrated success recruiting for hard-to-fill or specialist health positions, particularly:
  • Mental Health Registered Nurses (MHRNs)
  • Psychologists
  • Allied Health or clinical professionals
• Proven sourcing capability using multiple attraction channels, networking and talent pipelining strategies.
• Experience managing high-volume recruitment activities while maintaining exceptional attention to detail.
• Strong stakeholder engagement and relationship management skills.
• Ability to work autonomously, prioritise competing demands and deliver against tight deadlines.
• Experience generating and analysing recruitment reports, workforce metrics and activity dashboards.
• High level communication, organisational and problem-solving skills.

Ideal Candidate

You are someone who thrives on finding talent where others cannot. You understand the challenges of recruiting specialist mental health professionals and enjoy building relationships with candidates, hiring managers and project stakeholders alike.

Most importantly, you're passionate about making a difference and want to contribute to a project that will positively impact the future of mental health support within NSW Ambulance.

Project Delivery Requirements

This is a time-critical project role supporting a government-mandated workforce initiative with fixed implementation deadlines. Due to the requirement to recruit, onboard and deploy the initial Mental Health workforce by early January, the successful candidate will be required to work full-time and should be prepared to undertake additional hours, including reasonable overtime, during peak recruitment periods to ensure project milestones are achieved.

Interested?

If you're a proactive recruiter with a proven track record of sourcing specialist mental health talent and delivering exceptional stakeholder experiences, we'd love to hear from you.

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: This role supports a critical workforce reform project and requires a highly responsive approach to stakeholder and candidate management. At times, urgent requests, competing priorities and matters requiring action outside standard business hours may arise. Describe a situation where you provided exceptional customer service to stakeholders while managing competing priorities and tight timeframes. How did you identify stakeholder needs, maintain communication, manage expectations and ensure a positive outcome? Please outline the situation, your actions and the outcome achieved.  

Question 2: This is a fast-paced, full-time project role responsible for delivering recruitment outcomes for critical mental health positions. Success in the role requires a willingness to respond to emerging priorities, manage multiple concurrent recruitment activities and ensure deliverables are achieved within required timeframes. Provide an example of a time when you were required to deliver a significant recruitment outcome under pressure. How did you prioritise competing demands, overcome challenges and ensure targets or deadlines were met? Please outline the situation, your actions and the results achieved

Need Further Information

• If you have any questions about this role, please contact Kim Smith via Kim.Smith6@health.nsw.gov.au
• Please refer to the Role Description for further information
• Please refer to the Position Conditions for further information 

Additional Information

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
• Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via AMBULANCE-ParamedicInsurance@health.nsw.gov.au

Our Commitment  

• NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.
• If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via AMBULANCE-FirstNations@health.nsw.gov.au or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/
• If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at  NSW Ambulance Corporate Recruitment Team via AMBULANCE-CorporateRecruitment@health.nsw.gov.au.

• Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at  Ambulance-Diversity@health.nsw.gov.au

   

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.