NSW Government

Concierge

🔍 Frenchs Forest, Northern Beaches Hospital | Sydney

New
📁
Administration
💼
Northern Sydney Local Health District
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REQ677596 Requisition #

Do you love variety and interacting with others? We have a part time opportunity for a customer-oriented receptionist for our concierge desk at Northern Beaches Hospital.

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $34.94 - $36.10 per hour
Hours Per Week: 23
Requisition ID: REQ677596
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Northern Beaches Hospital - Concierge Desk
What you'll be doing
Part time opportunity for a customer-oriented receptionist for our concierge desk.
Excellent customer service skills are essential as this role is the first point of contact within the hospital for our visitors and prospective patients, and staff. 
We are looking for a positive natured person with a ‘can do’ attitude. It's a bonus if you are local to the area as you will have good general knowledge to offer guidance to queries asked at concierge.
This is an entry level position with opportunity for growth within the organisation.

The concierge desk is managed between three rotating team members between Monday to Sunday. This role is required to work a minimum of 4 days per fortnight with the need for flexibility as they are not set days and additional shifts may be required to help cover leave.

Prior experience in a hospital or other health setting would be beneficial, however your capacity to effectively manage a busy area and provide a positive first impression to those visiting the hospital is key.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
  1. Demonstrated ability to provide a high level of customer service working in a frontline position or working directly with the public.
  2. Demonstrated experience addressing/de-escalating unhappy customers.
  3. Understanding patient confidentiality in a hospital setting.



 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Livianna Sharp on livianna.sharp@health.nsw.gov.au

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have. 

NSW Health is committed to implementing the Child Safe Standards.

The team enriching health in millions of ways every day.

Applications Close: 31 July 2026

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