Clinical Support Officer
Clinical Support Officer
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $1362.10 - $1404.55 per week
Hours Per Week: 38
Requisition ID: REQ672977
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting, and rewarding work every day. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There is a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You will feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Macquarie Hospital.
What you'll be doing
The position of Clinical Support Officer [CSO] has been identified as a central role within Mental Health Drug and Alcohol [MHDA] Service
The Clinical Support Officer to support the MHDA casual pool and will identify staffing gaps in conjunction with NUMs in the clinical rosters and forward planning to fill these along with roster shortfalls that result from unforeseen leave in conjunction with the Manager.
The Clinical Support Officer will monitor and provide reports to identify casual staff who are working over 100 hours per pay cycle and casual staff who have not worked for over 6 months.
The Clinical Support Officer works in liaison with the Staffing Manager, After Hours Nurse Managers, Nursing Unit Managers, Team Leaders, and Casual staff to support HealthRoster across MHDA services.
The Clinical Support Officer provides support for leave cover for other administrative roles within the service as required.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:
- Highly professional phone manner and excellent communication and interpersonal skills.
- Ability to be self-motivated with good time management skills.
- Excellent oral and written communication skills.
- Well-developed computer skills including accurate data entry skills.
- Demonstrated flexibility with work duties and location.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Mark Joyce on Mark.Joyce@health.nsw.gov.au
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy . You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
The team enriching health in millions of ways every day.
Applications Close: 3 July 2026
