Clinical Information Officer - Records Processing & Scanning (Admin Off Lvl 2) - Temp FT
Requisition ID: REQ690841
Employment Type: Temporary Full Time, 38 hours per week, up until June 2027
Temporary Full Time, 38 hours per week, up until April 2028
Remuneration: $1,327.60 - $1,371.63 per week + 12% Superannuation + Salary Packaging
Location: Bankstown-Lidcombe Hospital
Applications close: 27/09/2026
Contact: Moises Mendoza - Records Control and Processing Manager on Moises.mendoza@health.nsw.gov.au | (02) 9722 8325
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
This is a great opportunity to join a dedicated Clinical Information team that plays a key role in supporting patient care through the accurate management and accessibility of health records. Working in a collaborative and supportive environment, you will contribute to the delivery of high-quality healthcare services while developing your skills alongside experienced professionals. As part of the team, you'll help ensure clinicians have access to the critical information they need to provide safe, effective, and patient-centred care.
- Join a dedicated Clinical Information team that plays a vital role in supporting patient care by ensuring health records are accurately managed, accessible, and available when needed.
- Contribute to the delivery of high-quality healthcare services by supporting the integrity, security, and lifecycle management of patient information across the hospital.
- Develop your skills in a collaborative and supportive environment that values teamwork, continuous improvement, and professional growth.
- Work alongside experienced healthcare administration professionals who are committed to maintaining compliance, efficiency, and excellent customer service.
- Be part of a team that makes a meaningful impact behind the scenes, helping clinicians access critical information that supports safe and effective patient care
Are You the Right Fit?
The ideal candidate is highly organised, detail-oriented, and committed to maintaining accurate and confidential information. They thrive in a fast-paced environment, communicate effectively with a range of stakeholders, and bring a proactive approach to problem-solving, teamwork, and continuous improvement.
- Demonstrates strong attention to detail and a commitment to maintaining accurate and confidential patient information.
- Enjoys working in a fast-paced environment and can effectively manage competing priorities while meeting deadlines.
- Communicates professionally and works collaboratively with colleagues, clinicians, and stakeholders across the organisation.
- Takes initiative to identify opportunities for process improvement and contributes positively to team outcomes.
- Possesses strong organisational and problem-solving skills, with the ability to adapt to changing operational requirements.
- Demonstrated ability and willingness to work a 24/7 rotating roster, including weekends and public holidays, in line with operational requirements.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- Describe your experience working with health records, document management systems, or administrative processes in a healthcare environment. How do you ensure accuracy, confidentiality, and compliance when handling patient information?
- Patient care relies on timely access to accurate health information. Tell us about a time when you identified and resolved an issue relating to documentation, records management, or customer service. What was the outcome?
Demonstrated ability and willingness to work a 24/7 rotating roster, including weekends and public holidays, in line with operational requirements.
If you’d like more details, we’re here to help.
Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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