Clinical Director Virtual Clinical Care Centre

This job posting is available to employees of NSW Ambulance and NSW Health only

Employment Type: Permanent Part time (20 hours) per week 
Salary Range: $266,942 per annum (Snr Staff Specialist)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park 
Closing Date: 11:59 PM, Sunday 04 October 2026

About the opportunity

The Clinical Director will provide clinical leadership, development and governance for the VCCC model of care and will work with the Associate Director VCCC to ensure alignment with clinical and strategic priorities within NSW Ambulance and the wider health system. The Clinical Director will ensure the provision of high quality, safe and effective virtual care and support clinical supervision and training within the VCCC.

The Clinical Director will work collaboratively with internal and external stakeholders to support the development and maintenance of alternative referral pathways for suitable patients.

The Clinical Director will ensure a focus on clinical performance, training, management and quality improvement to ensure ongoing safety and quality and support activities for the VCCC to achieve its goals. The Clinical Director will ensure a high standard of professional performance and encourage the development of an environment which supports clinical research and progression.
  

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: Please describe your approach to clinical risk in the virtual care environment.

Question 2: Please describe a time when you have supported a physician to improve their performance. What approaches did you use, and what was the outcome?

Need Further Information

• If you have any questions about this role, please contact Dr Fay Balian via Fay.Balian@health.nsw.gov.au  

• Please refer to the Role Description for further information. 

• Please refer to the Position Conditions for further information 
  
   

Additional Information

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
• Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via AMBULANCE-ParamedicInsurance@health.nsw.gov.au

Our Commitment  

NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.

If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via AMBULANCE-FirstNations@health.nsw.gov.au or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/

If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at  NSW Ambulance Corporate Recruitment Team via AMBULANCE-CorporateRecruitment@health.nsw.gov.au.

Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at Ambulance-Diversity@health.nsw.gov.au

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.