Clinical Access and Demand Manager, Mental Health, Drug and Alcohol

Clinical Access and Demand Manager, Mental Health Drug and Alcohol, NSLHD

Employment Type: Temporary Full Time until 3 May 2026 (with possibility of ongoing employment)
Position Classification: Nurse Manager (Grade 4)
Remuneration: $2,825.30 - $2,874.90 per week
Hours Per Week: 38
Requisition ID: REQ575555

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.  

Where you'll be working

MHDA Directorate, Macquarie Hospital, North Ryde

What you'll be doing
The intention of the NSLHD MHDA is to provide recovery-oriented, trauma informed services that are guided by evidence based practices and collaboration.  
The Mental Health Drug and Alcohol (MHDA) Clinical Access and Demand Manager (CADM) is accountable for the safe and effective transition of consumer through Ambulatory, Acute, Rehabilitation and Community based MHDA services. Inclusive of State Network Services such as Mental Health Intensive Care (MHICU) and Children and Youth Mental Health Services (CYMHS) beds and those consumers that require access from within Northern Sydney Local Health District (NSLHD) Acute Facilities to MHDA services.
Achieved through the application of strong leadership, advanced analytical and negotiation skills working within a collaborative model across a range of stakeholders  and people with a lived experience within NSLHD, MHDA Services and external agencies. The role provides leadership and support to the NSLHD Patient and Transfer Unit (PATU) to coordinate MHDA consumer transfers between Hospitals, admissions via community services, and external agencies into NSLHD MHDA services.
Provides strong collaborative leadership to ensure MHDA Services meet and achieve Key Performance Indicators (KPI) within NSLHD MHDA Services and Ministry of Health (MOH), which includes monitoring and reporting of KPI. 
The position supports directed MHDA National Safety and Quality Health Service Standards (NSQHS). 
The position requires advanced clinical, communication and interpersonal skills which facilitates the ability to work collaboratively within multi-disciplinary teams. That achieve efficient and effective patient flow ensuring MHDA consumers receive the right care at the right time in the right place. The position has line management responsibility MHTAL and reporting of KPI to the MOH and MHDA Services.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria: