Casual Administration Officer

Employment Type: Casual
Position Classification: Administration Officer Level 2
Remuneration: $34.46 - $35.54 per hour + Superannuation 
Requisition ID: REQ647616
Location: Inverell District Hospital
Closing Date: Sunday 29th March 2026 

Join our Casual Administration Team — the ideal pathway into the healthcare workforce


 

Inverell District Hospital is seeking motivated and adaptable individuals to join our Administration Team in a casual capacity. This is an excellent opportunity to build and enhance your administrative skills within a supportive healthcare environment, working across a variety of clinical and non-clinical areas.
As a casual Administration Officer, you will provide essential support across multiple departments including Medical Ward, Emergency Department, Maternity Ward, Renal Unit, and Medical Records. Comprehensive training and ongoing support will be provided by the Administration Team and Educator

About the Role
The Administration Officer will deliver efficient and effective clerical and administrative services to support the day-to-day operations of the hospital. This role is pivotal in ensuring high-quality patient care through accurate data management, excellent customer service, and strong organisational skills.

Key Responsibilities

• Provide professional, high-quality customer service as the first point of contact, both face-to-face and via telephone
• Manage email enquiries, patient registrations, and billing processes
• Maintain accurate and up-to-date patient records using electronic medical record systems
• Deliver administrative support to clinical and non-clinical teams, including ordering and invoicing
• Coordinate patient admissions, discharges, and transfers, ensuring all documentation is completed accurately and in a timely manner
• Assist with meeting coordination, including preparing agendas, taking minutes, and organising facilities
• Support patient transport arrangements, including inter-hospital transfers
• Maintain organised filing systems in accordance with privacy and confidentiality requirements
• Respond to general reception enquiries and manage communication across departments
• Monitor and follow up maintenance requests using relevant systems

About You
You are a reliable and proactive team player with strong organisational and communication skills, who thrives in a fast-paced healthcare environment. You have the ability to effectively manage a high-volume workload while prioritising competing demands across multiple departments.
You will demonstrate:

• Excellent customer service and interpersonal skills
• Strong attention to detail and accuracy
• Ability to plan, prioritise, and manage workload efficiently in a busy environment
• Competence in using a range of computer systems and software
• Effective communication skills, including a professional telephone manner
• Ability to interpret and respond to client and patient needs
• Commitment to teamwork and building positive working relationships

Our Values

• At NSW Health, our people are guided by a shared commitment to excellence in patient care and community wellbeing. In this role, you will:\
• Deliver care and services aligned with Every Patient, Every Time Excellence Framework
• Demonstrate respect, collaboration, and integrity in all interactions
• Promote a culturally safe and inclusive environment, supporting Closing the Gap initiatives
• Uphold the NSW Health Code of Conduct and HNE Health Values Charter
• Take responsibility for workplace health and safety, ensuring a safe environment for patients, staff, and visitors

Why Join Us?
Joining Inverell District Hospital means becoming part of a supportive and community-focused team where your contribution truly matters. This role is ideal for those looking to start a career in healthcare, gain exposure to different areas of hospital operations, and build skills for future opportunities within NSW Health.
You will benefit from

• Diverse experience working across multiple departments, building broad administrative skills
• Comprehensive training and ongoing support from an experienced and collaborative team
• Flexibility through casual employment, supporting work-life balance
• Opportunities to grow your career and open pathways within Hunter New England Health
• The chance to make a meaningful difference in patient care and hospital operations
• A friendly and supportive team environment
• In addition, you will have access to:

• Employee Assistance Program (EAP) to support your wellbeing

  
  
   

Need more information?
Click here for the Position Description
Find out more about applying for this position
For role related queries or questions contact Katherine Randall on Katherine.Randall@health.nsw.gov.au