Cashier/Receptionist

Be the friendly first point of contact while supporting patients, visitors and staff across a busy regional hospital.

Remuneration: $37.27 - $38.44 per hour + superannuation + salary packaging
Location: Armidale Hospital
Employment Type: Permanent Part Time
Position Classification: Admin Officer Level 3
Hours Per Week: 24
Requisition ID: REQ693488
Applications Close: Monday 5th October 2026

About the role:

A typical day as a Cashier/Telephonist is fast-paced and varied. The role is often the first point of contact for patients, visitors, staff and external services, requiring you to answer and direct incoming calls through the hospital switchboard while providing professional and friendly customer service. Throughout the day, you'll also process patient payments, receipts and deposits, balance cash collections, assist with banking procedures and maintain accurate financial records. Administrative tasks such as managing mail, maintaining supplies, processing purchase orders and supporting other hospital teams are also part of the role. Every day is different, with priorities changing according to the needs of the hospital and its patients.

You will be supported through a structured orientation, on‑the‑job training, and guidance from experienced administrative and clinical staff. Mandatory NSW Health training and system access setup will be completed before starting. Additional department‑specific training will be provided as needed.

Where you’ll be working:

Armidale Hospital is a 99-bed regional facility within Hunter New England Health, supporting a wide range of clinical services for the New England community. Our teams are collaborative, patient‑focused, and work across diverse departments including Emergency, Inpatient Wards, Outpatients, and Allied Health. The environment is supportive, fast‑paced, and offers variety for staff working across multiple units.

About you:

We're looking for someone who enjoys helping people, thrives in a busy environment and can confidently balance customer service, administration and cash-handling responsibilities. The successful candidate will be the first point of contact for many patients, visitors and staff, so professionalism, reliability and strong communication skills are essential.

Key skills and attributes include:
 

• Excellent customer service skills with the ability to listen, communicate clearly and respond professionally to a wide range of enquiries.
• Strong organisational and time management skills, with the ability to prioritise competing tasks in a fast-paced environment.
• High attention to detail and accuracy, particularly when handling cash, receipting, reconciliations and data entry.
• Confidence using computer systems and the ability to learn new technologies and processes.
• The ability to work both independently and collaboratively within a multidisciplinary team.
• Flexibility, adaptability and a calm approach when managing changing priorities and busy periods.
• A positive attitude and commitment to delivering high-quality service to patients, visitors and staff.

What we offer

At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• Sustainable Healthcare: Together towards zero
• Proximity to shopping and other services
• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals

Additional Information:
 

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• An eligibility list will be created for future permanent part time and temporary part time vacancies. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

Need more information? 

  1) Click here for the Position Description 
  2) Find out more about applying for this position

For role related queries or questions contact Samantha Archer on Samantha.Archer@health.nsw.gov.au