CAMHS Clinical Support Officer

Join the Child and Adolescent Mental Health Service — where compassion, teamwork and impact come together.

Remuneration: $34.46 - $35.54 Per Hour + Superannuation + Salary Packaging
Location: Newcastle Community Health Service
Employment Type: Temporary Part Time
Position Classification: Administration Clinical Support Officer Level 3
Hours Per Week: 24
Requisition ID: REQ596606
Applications Close: Sunday, 28th September 2025
 

About the Role:

We are seeking a Clinical Support Officer to join our Newcastle Child and Adolescent Mental Health Service (CAMHS) Community team. This specialist service works with young people aged 0-17 and their families/carers across the Hunter New England Local Health District who are experiencing complex and severe mental health challenges.

As part of our administration group, you’ll play a vital role in ensuring the smooth and efficient running of the service. Reporting to the CAMHS Administration Manager, and working closely with the Clinical Coordinator and Service Manager, you’ll provide timely, accurate and confidential support that enables the clinical team to deliver high-quality care to young people and families.

This is a rewarding opportunity to support a dynamic, innovative and caring team making a real difference in the lives of children, adolescents and their carers.

In this role, you’ll:

• Provide administrative and clerical support to a large, multidisciplinary team.
• Coordinate and document meetings, recruitment processes and rosters.
• Support KPI reporting, data management and other service reporting needs.
• Handle confidential issues with discretion and professionalism.
• Deliver excellent customer service to patients, families and staff.

About You:

You’re an experienced administrator who thrives in a dynamic, team-oriented environment. You’re organised, proactive and able to juggle competing priorities while maintaining a high level of professionalism.

You must have:

• Strong customer service skills to create positive experiences for patients, families and staff.
• Ability to work independently and collaboratively within a team.
• Confident use of Microsoft Word, Excel, Outlook and data reporting systems.
• Clear and professional verbal and written communication skills.
• Strong organisational skills with attention to detail.
• Discretion in handling sensitive and confidential information.
• A positive, can-do attitude with practical problem-solving skills.

Why Join Us?

When you join CAMHS, you’re joining a network committed to excellence in care, teamwork and professional support. You’ll enjoy:

• Direct guidance and support from the CAMHS Administration Manager.
• Day-to-day collaboration with the Clinical Coordinator and Service Manager.
• Being part of a supportive administration group across the CAMHS district.
• Opportunities to learn, share skills and grow within a valued professional team.

This is more than an administration role - it’s an opportunity to support a service that is transforming lives and making a lasting impact on children, families and the community.

Additional Information: 

• An eligibility list will be created for future temporary part time vacancies. 

Need more information? 

  1) Click here for the Position Description 
  2) Find out more about applying for this position

For role related queries or questions contact Amy Farrar on amy.farrar@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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