Application Specialist - eRIC Pharmacy
Application Specialist - eRIC Pharmacy (Computer Manager Grade 2)
- Temporary Full-Time Exempt for up to 12 months
- Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
- Participate in on-call work as required
- Attractive salary, commencing from $133,637 up to $150,872 + 12% Super + 17.5% annual leave loading
- Up to 12 extra days off per year + 4 weeks annual leave
- Increase your take home pay with salary packaging, meal allowance, fitness passport and more
- Join the team enriching health in millions of ways every day through digital innovation
Applications Close: 11:59pm, Wednesday 29th April 2026
About Us – eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.
Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.
About the Opportunity
As an Application Specialist at eHealth NSW, you’ll play a vital role in shaping the future of healthcare by ensuring critical digital applications run smoothly and continue to evolve. You’ll apply your functional and technical expertise to deliver high-quality application support and drive meaningful service improvements that directly enable better healthcare outcomes across NSW.
Beyond the technical work, you’ll be a trusted collaborator—building strong, influential relationships with stakeholders, customers, and colleagues. You’ll contribute to a positive, inclusive workplace culture and work alongside passionate professionals who are united by a shared purpose: making healthcare easier, safer, and more effective through smart digital solutions.
You will be a part of eRIC team that provides 24/7 application support for the AICU and NPICU electronic record for ICU including management and configuration of medication catalogue.
In this role, you will:
- Deliver trusted functional and technical application support, providing clear advice to stakeholders while building strong, collaborative relationships that encourage knowledge sharing and seamless cross-team communication.
- Partner closely with the business to understand and translate process requirements, using engaging techniques such as workshops and facilitated discussions to clarify challenges, align stakeholders, and shape practical, user-focused solutions.
- Design, configure, and maintain complex or large-scale application solutions that meet organisational needs, supported by thorough testing and the creation of clear, high-quality documentation and communications.
About You
We are looking for someone who:
- You bring hands-on experience working with clinical or digital health solutions in a shared services or clinical environment and understand how technology can meaningfully support patient care and frontline teams.
- You’re a natural problem solver who can analyse complex clinical challenges, think critically under pressure, and translate issues into practical, effective solutions.
- You’re highly organised and customer-focused, able to prioritise competing demands, meet deadlines, and deliver outcomes that balance service excellence with stakeholder needs.
- Knowledge of and experience in the configuration and/or use of the eRIC application is desirable.
Need more information?
- Position description
- Find out how we hire at eHealth NSW
- Check out our diversity and inclusion commitment
- Learn more about us at eHealth NSW
Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
- Flexible work options
- Professional growth and career development
- Allocated day off per month
- Salary packaging
- Various health and wellbeing programs to support our team
How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!
For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Leon Berry at Leon.Berry@health.nsw.gov.au and quote REQ639448.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
- 'Exempt' is defined as a fixed term contract with a length greater than 13 weeks.
- If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.
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