Administrative Officer (Level 3) - Neurosciences - Ambulatory Care Business Unit
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Administrative Officer Level 3
Remuneration: $71,072 - $73,287 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ614705
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.
The RPAH Stroke Clinic is a highly regarded provider of stroke and neurovascular outpatient services. The Stroke Clinic is run by a dedicated team of supportive Health and Admin professionals with an emphasis on delivering quality patient care, consistently. It is located within the RPA Neurosciences clinic, the largest and busiest neurosciences public outpatient clinic in the country.
The Neurosciences Team is a lean resourced, high functioning outpatients clinic set in the country’s leading public hospital. This position is not for the faint hearted. We are seeking to complement our team of admin professionals and a supportive and professional workplace culture with a calm, collected and mature minded thinker who can maintain a sense of humour under pressure and tight deadlines, can carry a smile in difficult situations, with demanding clinicians and calmly resolve difficult conversations.
The individual we are seeking must be comfortable with change and variety in administration tasks, build workplace relationships based on trust, precision and reliance. Comfortable jumping in, out and across clinics at short notice, be aware of their workplace and patient safety, brings a passion and appreciation of the importance for end-to-end accuracy of processes, patient management and care of their data.
A sophisticated use of Microsoft Office is a must with familiarity of hospital booking and billing systems preferred. A willingness to learn, to do what has to be done, a lean to detail and a natural contributor to a sophisticated workplace culture, will be the keys to your success in this role.
We are swift, thoughtful, and caring to patients, our clinicians our staff and ourselves. We take pride in our work and in taking care of each other.
For more information, please view the Position Description.
Ideal Candidate
- Ability to work Monday to Friday.
- Keen eye for detail. Accuracy and precision is a must.
- A self-starter who is highly organised, competent with technology and can let go of issues like water off a ducks back – a rewarding and challenging Administration role that is not for the faint of heart.
- Self-organisation and flexibility must come naturally.
- Ability to cope with difference, take direction and manage possible competing agendas applying a mature risk lens tasks, deadlines and outcomes.
- Work in a close-knit team that supports and cares for each other’s well-being in a high performing, high volume outpatient clinic in Australia’s largest public hospital.
- Must have a naturally buoyant personality, can maintain a sense of humour where a smile and can-do attitude is the first response to difficult patients and situations.
- High level of proficiency with MSO.
- Experience with patient booking technologies preferred but must be comfortable learning new IT solutions.
- No job is too small – bring a preparedness to do any task required to ensure the smooth running of the clinic.
- Calm and collected phone manner with a professional and courteous tone in correspondence.
Benefits
- Allocated Day Off ADO) each month, paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information please contact Adam Everett, Group Supervisor RPA Neurosciences Outpatient Department, on 02 9515 7578 or via email at Adam.Everett@health.nsw.gov.au.
Applications Close: 11 January 2026
For applicant support and information, visit Applicant Information.
