Administration Officer Medical Records

Employment Type: Temporary Part Time until April 2027
Position Classification: Administration Officer Level 2
Remuneration: $34.94 - $36.10 Per Hour + Super
Hours Per Week: 8
Requisition ID: REQ697373
Location: Quirindi Community Hospital
Closing Date: Monday 05 October 2026
 

Make a difference in rural healthcare

Are you an organised, motivated and experienced administration professional who enjoys working with people and making a difference? Quirindi Health Service is seeking an Administration Officer – Medical Records to join our supportive multidisciplinary team at Quirindi Hospital.

Quirindi Health Service incorporates both Quirindi Hospital and HealthOne Quirindi. Quirindi Hospital is a Level 2 District Hospital with 20 acute care inpatient beds and 3 emergency beds, located approximately 50 minutes south of Tamworth. Our service is well supported by Tamworth Rural Referral Hospital and an experienced team of Medical Officers, Registered Nurses, Enrolled Nurses, Allied Health and Administration staff.

About the role

As an Administration Officer, you will play an important role in supporting the delivery of safe and effective patient care through the accurate management of medical records and information.

Your responsibilities will include:

• Performing discharge analysis of patient records.
• Sorting, scanning, assembling and filing inpatient medical records.
• Locating and retrieving records for outpatient clinics, admissions, emergency care, research, coding and other clinical requirements.
• Processing patient information and release-of-information requests in accordance with NSW Ministry of Health guidelines and hospital privacy policies.
• Managing requests for medical records from internal and external customers.
• Following up and coordinating records required for outstanding clinical coding.
• Processing loose sheets and ensuring medical records are appropriately maintained.
• Coordinating the transfer and retrieval of medical records, including ordering records from off-site storage facilities.
• Providing frontline reception and administrative support in a busy clinical environment.
• Responding professionally and sensitively to enquiries from patients, staff, healthcare professionals and members of the public.

At Quirindi Health Service, we understand that starting a new role comes with a learning curve. The successful candidate will receive appropriate orientation, training and ongoing support to help them confidently meet the requirements of the position. 

About you

We are looking for a motivated and experienced Administration Officer who can work confidently in a busy healthcare environment.

You will bring:

• Strong organisational skills and the ability to prioritise competing demands.
• Excellent attention to detail and a high level of accuracy.
• Confidence using computer systems and learning new technology and processes.
• The ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• A professional, respectful and compassionate approach when working with patients, families, staff and the wider community.
• The ability to maintain confidentiality and work within privacy requirements.
• A proactive approach and willingness to contribute positively to a multidisciplinary team.

Experience in health administration, medical records or a clinical environment will be highly regarded. However, the right candidate will be supported to develop the knowledge and skills required for the role.

This is an opportunity to become part of a supportive rural health team where your work directly contributes to the patient experience and the smooth operation of the health service.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future temporary part time vacancies.

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