Administration Officer (Level 3) - Sexual Health and Blood Borne Viruses Service
Employment Type: Casual
Position Classification: Administrative Officer Level 3
Remuneration: $34.47 - $35.54 per hour plus Superannuation
Hours Per Week: As required
Requisition ID: REQ566689
Location: The Albion Centre, Kirketon Road Centre, Sydney Hospital and Sydney Eye Hospital, St George Hospital
The Sexual Health & Blood Borne Virus Services are looking to recruit a team of casuals for reception work across all sexual health clinics.
Where you'll be working
SESLHD's Sexual Health and Blood Borne Virus Services (SHBBV) provides leadership, innovation, and research in the prevention, diagnosis, and treatment of sexually transmissible infections (STIs) and blood borne viruses. SHBBV delivers care at individual and population levels across SESLHD and through four statewide services, reaching approximately 28,000 clients annually via fixed locations and outreach networks. The team includes diverse, highly skilled staff such as nursing, medical, allied health, health promotion, administrative, and technical professionals, making SHBBV the largest service of its kind in Australia.
Sexual health clinical services operate across three SESLHD sites: The Albion Centre (Surry Hills), Short St Centre (St George Hospital), and Sydney Sexual Health Centre (Sydney Hospital). This role will primarily be based at one of these locations (see job advert), with cross-site travel as required. Services include STI screening, HIV and Hepatitis management, HIV prevention, gender-affirming hormone therapy, contraception, and terminations, focusing on priority populations identified in NSW HIV and STI strategies. These populations include men who have sex with men, trans and gender-diverse people, people who inject drugs, sex workers, young people, Aboriginal and Torres Strait Islander people, and culturally diverse groups.
The Role
The administration team ensures high-quality reception and customer service. This role involves booking appointments, registering and checking in patients, managing patient flow, and collaborating with clinical staff. Key duties include managing inquiries, ensuring accurate patient data entry, Medicare billing, and contributing to safety and quality initiatives. Strong customer service and communication skills are essential to maintaining a welcoming and professional environment.
The Benefits
Position Classification: Administrative Officer Level 3
Remuneration: $34.47 - $35.54 per hour plus Superannuation
Hours Per Week: As required
Requisition ID: REQ566689
Location: The Albion Centre, Kirketon Road Centre, Sydney Hospital and Sydney Eye Hospital, St George Hospital
The Sexual Health & Blood Borne Virus Services are looking to recruit a team of casuals for reception work across all sexual health clinics.
Where you'll be working
SESLHD's Sexual Health and Blood Borne Virus Services (SHBBV) provides leadership, innovation, and research in the prevention, diagnosis, and treatment of sexually transmissible infections (STIs) and blood borne viruses. SHBBV delivers care at individual and population levels across SESLHD and through four statewide services, reaching approximately 28,000 clients annually via fixed locations and outreach networks. The team includes diverse, highly skilled staff such as nursing, medical, allied health, health promotion, administrative, and technical professionals, making SHBBV the largest service of its kind in Australia.
Sexual health clinical services operate across three SESLHD sites: The Albion Centre (Surry Hills), Short St Centre (St George Hospital), and Sydney Sexual Health Centre (Sydney Hospital). This role will primarily be based at one of these locations (see job advert), with cross-site travel as required. Services include STI screening, HIV and Hepatitis management, HIV prevention, gender-affirming hormone therapy, contraception, and terminations, focusing on priority populations identified in NSW HIV and STI strategies. These populations include men who have sex with men, trans and gender-diverse people, people who inject drugs, sex workers, young people, Aboriginal and Torres Strait Islander people, and culturally diverse groups.
The Role
The administration team ensures high-quality reception and customer service. This role involves booking appointments, registering and checking in patients, managing patient flow, and collaborating with clinical staff. Key duties include managing inquiries, ensuring accurate patient data entry, Medicare billing, and contributing to safety and quality initiatives. Strong customer service and communication skills are essential to maintaining a welcoming and professional environment.
The Benefits
- Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport.
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
Selection Criteria
- Demonstrated experience with Microsoft Office and ability to input data into database packages.
- Demonstrated experience in general office duties including reception.
- Demonstrated good verbal communication skills.
- Demonstrated willingness to work shifts and locations as required.
- Demonstrated capacity to work with minimal supervision and to undertake a wide range of tasks as an effective member of a team in what can be a high pressure and high-volume work environment.
- Demonstrated non-judgemental and empathic approach towards all people including those from diverse backgrounds.
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions, please contact Mitchell Host via email at Mitchell.Host@health.nsw.gov.au
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-PaCH@health.nsw.gov.au and let us know.
Information for applicants
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
- SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website.
