Administration Officer - Level 3

Remuneration: $35.84 - $36.96 Hour + 12% Super + Salary Packaging
Employment Type: Permanent Part Time, Temporary Part Time until December 2026 and Casual Opportunities Available
Position Classification: Administration Officer Level 3
Hours Per Week: 16
Location: Forster Community Health Service
Requisition ID: REQ657695
Applications Close: Monday 4th May 2026


 

About the Role - Administration Officer Level 3

As an Administration Officer Level 3, you will be an integral part of a small, supportive administration team, delivering high-quality frontline customer service and essential administrative support within a busy Community Health Outpatient Centre in Forster.

In this dynamic role, you will warmly welcome and assist patients upon arrival, providing clear direction and ensuring a professional, compassionate, and patient-centred experience at every interaction. You will utilise your strong communication skills and friendly, professional phone manner to respond to enquiries and liaise effectively with both internal staff and external health service providers.

You will also provide vital administrative support to multidisciplinary health professionals, including the preparation of financial documentation, data reporting, and correspondence, ensuring the smooth and efficient operation of the service.

Where you’ll be working: 

Forster Community Health Service is located in the heart of the stunning Mid North Coast, within the vibrant coastal township of Forster - a destination known for its pristine beaches, relaxed lifestyle, and strong sense of community.

This welcoming community health setting offers the perfect balance between meaningful work and coastal living, where your contribution directly supports the wellbeing of a growing and diverse regional population. Surrounded by natural beauty, from crystal-clear waterways to scenic national parks, Forster provides an enviable lifestyle with a slower pace, affordable living, and a genuine community spirit.

Working here means being part of a close-knit, supportive service that values collaboration, compassion, and connection - both within the team and with the community you serve.
 

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

Supportive and collaborative team environment

Ongoing professional development opportunities across the administrative network

Career progression opportunities within NSW Health

Ongoing support from an Administration Manager and experienced colleagues

Annual leave and paid parental leave for eligible employees

Salary packaging options to increase take-home pay

Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

If this sounds like you, we would love you to apply:

• Highly skilled and experienced in administration, with a strong foundation in supporting busy healthcare or customer-focused environments.
• Patient-centred professional with the ability to retain and apply information accurately, while demonstrating reliability and strong punctuality.
• Exceptional frontline customer service and communication skills, with a warm, professional, and approachable manner.
• A collaborative team player who contributes positively to a hardworking, friendly, and supportive workplace culture.
• Strong interpersonal, written, and verbal communication skills, with the ability to engage effectively with a wide range of people.
• Well-developed computer literacy and confidence across a range of systems and software.
• Self-motivated and proactive, with excellent organisational, time management, and problem-solving abilities.
• A responsible and dependable individual who fosters cooperation and works seamlessly within a multidisciplinary team

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• Casual opportunities may be available for recommended applicants.
• If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.\
• An eligibility list will be created for future temporary part time vacancies. 
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support. 
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position

 
Need more information? 

• Click here for the Position Description 
• Find out more about applying for this position

For role related queries or questions contact Phillip Bennett on Phillip.Bennett@health.nsw.gov.au