Administration Officer Level 2 Private Consulting Rooms
Join a welcoming patient-focused clinical support team.
Build your administrative career in a leading healthcare environment.
Contribute to seamless specialist outpatient services.
Create outstanding patient experiences by coordinating appointments, managing clinical admin and supporting specialists in a busy consulting environment.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour
Hours Per Week: 32
Location: Westmead Hospital
Where you'll be working
You’ll be based in the Private Consulting Rooms at Westmead Hospital—an ambulatory care setting where Staff Specialists and Academics see privately referred patients in a supportive and professional environment. Our team prides itself on delivering exceptional customer service, fostering strong communication and maintaining a respectful workplace culture.
Our team is:
Patient-centred in an administrative environment.
Collaborative and committed to service excellence.
Driven towards opportunities to develop specialist medical administration skills.
Supportive with strong leadership and strong organisational values.
Working with us you will have access to:
An array of public transport options buses/trains and light rail & subsidised onsite staff parking.
Wellbeing Initiatives including an On-site gym, cafes, and green spaces.
What you'll be doing
As the Administration Officer, you will provide high-quality clerical and customer service support to ensure smooth day-to-day clinic operations. You’ll work closely with specialists, patients and administrative teams to deliver efficient appointment management and accurate documentation.
In this role you will be:
Registering patients, coordinating appointments and preparing clinic documents.
Delivering courteous customer service to patients, carers and clinical staff.
Maintaining strict confidentiality and ensuring accurate data entry.
Liaising with medical secretaries and maintaining specialist rosters.
Managing routine tasks including interpreter bookings, scanning and stationery orders.
How to Apply
Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
Experience in frontline customer service role and the ability to effectively manage difficult and challenging situations.
Effective interpersonal and communication skills.
Ability to work under pressure in a busy and demanding environment.
Demonstrated experience in organising and setting work priorities.
Commitment to a multi-skilled team approach/environment.
Previous experience in a health environment.
Ability to learn necessary computer software systems.
Join a team where your contribution makes a real difference to patient care. Apply now and help us deliver exceptional experiences across Western Sydney.
Requisition ID: REQ611181
Applications Close: 10 December 2025
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Trudy Darling on Trudy.Darling@health.nsw.gov.au
For inquiries about the role, contact Trudy Darling on Trudy.Darling@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
#S-DNI
