Administration Officer - Emergency Department

Requisition Number:  REQ668451
Employment Type:  Permanent Part - Time 
Position Classification: Administration Officer - Level 4
Remuneration: $75,176.80 - $76,897.65 per annum (+ super + 17.5% leave loading where applicable)
Hours per week: Up to 16 hours (additional hours available during leave periods)
Location: Wagga Wagga Base Hospital
Vaccination Category: A
Applications Close: 10 July 2026

 

About the Opportunity
As an Administration Officer – Emergency Department, you will play a vital role in supporting the day-to-day operations of a fast-paced clinical environment. You will be the first point of contact for patients, families and staff, ensuring accurate information management, smooth admissions and responsive administrative support across a 24/7 service.
Working within the Emergency Department and broader hospital services, this role contributes directly to patient flow, safety and the delivery of high-quality care.

As an Administration Officer, you will:

• Provide a professional and customer-focused first point of contact for all enquiries (face-to-face and telephone)
• Coordinate patient admissions, registrations and data entry across ED and inpatient services
• Collect and manage patient demographic, financial and consent information accurately within PAS and eMR systems
• Support billing processes, including Medicare ineligible and compensable patients, and receipting of payments
• Facilitate emergency responses including paging systems and “2222” calls where required
• Prepare reports, maintain records and contribute to data quality and revenue processes
• Provide after-hours administrative support including switchboard, accommodation and fleet coordination
• Work collaboratively with clinical teams to support patient flow and service delivery
   

Review the full position description here.

About You
Our ideal candidate will demonstrate:

• Experience providing high-level administrative support in a busy environment
• Strong organisational skills with the ability to manage competing priorities and deadlines
• Excellent communication skills with the ability to engage with patients, families and multidisciplinary teams
• High attention to detail and commitment to accuracy in data entry and documentation
• Ability to work independently and exercise sound judgement within established procedures
• Strong computer literacy and ability to quickly learn new systems
• Flexibility to work across a 24/7 rotating roster, including weekends and public holidays

Why join MLHD?

• At Murrumbidgee Local Health District, we offer more than a job — we offer the opportunity to make a meaningful contribution every day.
• Make a Real Impact – Support frontline emergency care and patient outcomes
• Attractive Remuneration – Competitive salary aligned with your experience
• Generous Salary Packaging – Up to $20,600 tax-free, plus novated leasing options
• Professional Development – Grow your skills within a supportive environment
• Health & Wellbeing Support – Access EAP, Fitness Passport and wellbeing initiatives

Click here to discover why MLHD is the right place to grow your career and contribute to healthier communities.
 

How to Apply
If this sounds like the opportunity for you, click Apply Now! 
Please contact Alyce Cox via Alyce.Cox@health.nsw.gov.au if you have any questions about this role.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.  We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.  If you identify as Aboriginal or Torres Strait Islander  you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.