Administration Officer
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $37.27 - $38.44 per hour
Hours Per Week: 20
Requisition ID: REQ671863
Applications Close: 13/08/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.
We are seeking a motivated and collaborative administration professional to join our dynamic and supportive Outpatients team at Nepean Hospital.
The Administration Officer role is responsible for contributing to the delivery of high-quality patient-centred services, including reception, medical record management, data entry and phone enquiries. You will be a team player, working closely with clinicians, patients and fellow administrative staff.
If you thrive in a high volume, fast-paced and rewarding environment, we encourage you to apply and join a team where your skills are truly valued!
Benefits available to eligible NBMLHD employees
Opportunity for extra tax savings through Salary Packaging
Novated Leasing
Great education opportunities through Education Training Service which offers over 110 courses each year
Access to our Employee Assistance Program (EAP) for staff and family members
Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
- Demonstrated strong administrative and organisational skills developed in busy hospital outpatient settings, with the ability to work under pressure, prioritise high volume clinic demands, and meet strict scheduling and service deadlines while maintaining accuracy.
- Extensive experience supporting outpatient services by coordinating patient bookings, managing multidisciplinary clinic schedules, preparing documentation, and ensuring patients are correctly registered and ready for their appointments. Skilled in managing competing enquiries from patients, carers, and clinical teams, and confident in multitasking across reception, appointment management, and patient flow tasks.
- Demonstrate ability to adaptable to rapidly changing clinic needs, committed to maintaining smooth operations, and focused on delivering a positive and efficient patient experience in a fast paced hospital environment.
- Demonstrated knowledge of Medicare eligibility requirements, MBS item numbers and correct billing practices, including an understanding of Activity Based Funding (ABF) and the importance of accurate revenue collection within NSW Health outpatient services.
- Demonstrate excellent written and verbal communication skills, including your ability to communicate effectively with a diverse range of stakeholders in an outpatient setting such as patients, carers, clinicians, administrative teams, and external service providers, patient centred customer service, including when supporting individuals with complex health needs.
- Demonstrated initiative to solve problems, ability to prioritise, coordinate and time manage daily tasks with minimal supervision.
- Sound computer literacy and experience with the MS Office suite experience using Windows based software including databases, appointment scheduling systems, and proven typing skills.
- Demonstrate ability to learn new processes, ability to be flexible and display initiative.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Candice De Marzi on Candice.DeMarzi@health.nsw.gov.au
