Administration Officer

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour 
Hours Per Week: 32
Requisition ID: REQ664243
Location: Tamworth Hospital
Closing Date: Thursday 11 June 2026

Make a difference from the very first patient interaction.

Hunter New England Local Health District is seeking a customer-focused and highly organised Administration Officer to join our Medical Imaging team at Tamworth Hospital. This is an exciting opportunity to work in a fast-paced clinical environment where your professionalism, attention to detail and commitment to patient-centred care will contribute directly to the experience of patients and their families.

About the Role

As an Administration Officer within Medical Imaging, you will provide efficient and effective administrative support to a busy department delivering essential diagnostic imaging services to the Tamworth community and surrounding region.

Working within a supportive team of eight administration professionals and alongside 23 Radiographers and multidisciplinary staff, you will be the first point of contact for patients, carers and referrers, ensuring a welcoming and compassionate experience while maintaining high standards of customer service.

This casual position operates across a seven-day roster with shifts scheduled between 7:30am and 6:30pm, offering flexibility while supporting the operational needs of the department.

Your responsibilities will include:

• Providing professional reception and customer service support.
• Managing patient bookings and appointment coordination.
• Maintaining accurate patient records and data entry.
• Responding to enquiries from patients, carers and healthcare professionals.
• Supporting the day-to-day administrative functions of the Medical Imaging Department.
• Working collaboratively with clinical and administrative teams to ensure efficient service delivery.

About You

You are a motivated and adaptable professional who enjoys working in a busy environment and thrives on delivering excellent customer service. You bring strong communication skills, a positive attitude and a genuine commitment to supporting patients during their healthcare journey.

You will also demonstrate:

• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• High attention to detail and accuracy.
• The ability to prioritise competing demands in a fast-paced environment.
• A collaborative approach to teamwork and problem-solving.
• A compassionate and empathetic approach when interacting with patients and carers.

Experience in a healthcare or Medical Imaging environment will be highly regarded.

About the Team

Tamworth Medical Imaging provides a comprehensive diagnostic imaging service to the New England North West community. Supported by experienced Radiographers, administration staff and multidisciplinary healthcare professionals, our team is committed to delivering high-quality, patient-focused care.

You will be joining a welcoming and supportive workplace that values collaboration, professionalism and continuous improvement.

Training and Support

We are committed to helping our staff succeed. The successful candidate will receive comprehensive orientation, mentoring and ongoing education from both clinical and administrative team members. You'll be supported every step of the way as you develop your skills and confidence within the Medical Imaging environment.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future permanent part time and temporary part time vacancies. 

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