Administration Officer

✨ Dynamic role supporting mental health services
📞 Diverse admin and frontline customer service duties
🤝 Collaborative multidisciplinary team environment

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: 20 (Job share may be considered for part time hours)
Location: Blacktown Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary Blacktown Hospital is a leading healthcare provider within Western Sydney, delivering high quality services to a diverse and growing community. You will join the Whole Family Team within Perinatal Child and Youth Mental Health Services, working in a supportive and collaborative environment that values teamwork, respect and continuous improvement.

• Supportive multidisciplinary team across mental health services
• Opportunity to work across multiple service hubs
• Inclusive workplace focused on collaboration and respect
• Exposure to diverse administrative functions and systems
• Commitment to staff development and ongoing learning

What you'll be doing 
In this varied and fast paced role, you will provide comprehensive administrative and customer service support to ensure the smooth operation of the Whole Family Team and associated services.

• Deliver high quality admin support including reception and enquiries
• Coordinate appointments, meetings, records and documentation
• Maintain accurate data entry across IPM, Cerner and systems
• Support reporting, audits and quality improvement activities
• Liaise with internal and external stakeholders with professionalism

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.   

1. Ability to perform a wide range of administrative tasks in a demanding workload

2. Demonstrated ability to communicate effectively within a multidisciplinary team in a professional and ethical manner.

3. Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment and maintaining confidentiality

4. Demonstrated capacity to organise a high level workload with competing priorities in a professional manner with a genuine commitment to customer service and proven ability to liaise with medical and non-medical personnel within the daily workload

5. Excellent written/oral communication and interpersonal skills and ability to confidentially and sensitively handle controversial and emotive issues especially in relation to families and children.

6. Competency in word processing skills and the ability to use computer hardware, software applications and electronic systems as required by the service.

7. Current NSW drivers licence

Requisition ID: REQ623888  
Applications Close:  19th April 2026

 
Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Nelson Ubera on 0448482366