Administration Officer

Remuneration: $34.46 - $35.54 per hour + Superannuation + Salary packaging
Employment Type: Various part time opportunities
Position Classification: Administration Officer Level 3
Hours Per Week: 16hrs per week permanent, 20hrs per week temporary until June 2025 (Possibility to extend)
Location: Tamworth onsite  
Requisition ID: REQ567552
Closing date: Monday, 28th April 2025

Please note tentative interview date Friday 2nd May

About your new job
You will be stationed in the Outpatient Centre at Tamworth Hospital, offering front-line customer service to individuals who are referred to our range of specialties.

Team Structure:

• You will work within a collaborative 12-person team, with great support from your colleagues
• The administration team rotate working on the front desk of the outpatient centre and in a shared office space, offering great variety in tasks and responsibilities
• Learn and be guided by an experienced and knowledgeable administration manager who will provide ongoing support 
• Comprehensive training will be provided across all systems, with a buddy system in place for initial training until you're comfortable and confident in the role

Key Responsibilities:

• Answer phone calls and respond to email inquiries promptly and professionally
• Check in patients and assist with follow-up appointments
• Manage incoming referrals and correspondence, ensuring proper handling and documentation
• Oversee and manage waitlists, ensuring accurate and timely scheduling

Work Schedule:

• Shifts generally run from 8:00 AM to 4:30 PM 
• You will be required to work some 7:00 AM or 8:30 AM shifts, on a rotating roster

Additional Benefits:

• Workdays are adaptable due to the part-time nature of the role
• Flexible rostering can be accommodated for work-life balance where required
• Work within a supportive team where collaboration and professional growth are encouraged
  

If this sounds like you, we would love to see you apply!

• Must be efficient, hardworking, and proactive
• Strong team player with the ability to work independently and take initiative
• Excellent communication skills with the ability to engage well with patients and families
• Positive attitude and approach to work
• Ability to thrive in a fast-paced environment while maintaining efficiency and accuracy
• Previous administration experience is highly valued