Administraion Officer - Emergency Department
Employment Type: Various
Position Classification: Administration officer level 3
Remuneration: $71,072.43 - $73,287.41
Hours Per Week: 32
Requisition ID: REQ653044
Location: Belmont Hospital
Applications Close: Sunday the 10th of May
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
Make a Difference Where It Matters Most
Join a passionate and dedicated team at Belmont Hospital, part of Hunter New England Local Health District, and play a vital role in supporting the delivery of high-quality, patient-focused care within our busy Emergency Department.
Operating 24/7, our Emergency Department is a fast-paced, high-energy environment where no two days are the same. As an Administration Officer, you’ll be at the heart of the action -supporting patients, families, and clinical teams when it matters most.
About the Service & Culture
Belmont Hospital is a welcoming, community-based facility where people know your name and teamwork is at the core of everything we do. You’ll be part of a collaborative multidisciplinary team that values respect, communication, and support.
We pride ourselves on fostering a workplace where patient care and professional development go hand in hand. With a strong sense of community and a location close to the water, Belmont offers the perfect balance of meaningful work and lifestyle.
About the Role
As the first point of contact for many patients and families, you will:
Provide high-quality customer service across phone, email, and face-to-face interactions
Support patient admissions, discharges, and enquiries
Perform data entry, records management, and general administrative tasks
Assist with reporting, correspondence, and coordination of workflows
Work collaboratively with clinical and administrative teams to ensure smooth ED operations
This role involves shift work across mornings, evenings, weekends, and public holidays, reflecting the 24/7 nature of the Emergency Department.
About you
What You’ll Bring
Previous administrative experience or relevant qualifications
Confidence using a range of computer systems and technology
Ability to problem solve, take initiative, and work collaboratively
A customer-focused mindset with sensitivity to diverse needs
Calm and composed approach in high-pressure environments
Strong communication and interpersonal skills
Excellent attention to detail and time management
Ability to prioritise competing demands and meet deadlines
Why Join Us?
Be part of a supportive, community-focused hospital
Gain experience in a dynamic Emergency Department setting
Work with experienced, collaborative teams
Enjoy a coastal lifestyle while building your career
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jaime Kowalski on Jaime.Kowalski@health.nsw.gov.au
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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