Aboriginal Liaison Officer

• Make a real difference supporting Aboriginal patients and families.

• Join a culturally supportive and inclusive health district.

• Drive better health outcomes across Western Sydney.

Build cultural connections, strengthen community trust, and support Aboriginal patients and families during their hospital journey.

Employment Type: Permanent Full Time (Job Share may be considered)
Position Classification: Aboriginal Health Worker
Remuneration: $62,512 – $90,357 per annum
Hours Per Week: 38
Location: Auburn Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) is committed to creating healthier lives and strong connections with our diverse communities. We are proud to foster a culturally safe and inclusive environment where Aboriginal and Torres Strait Islander health and wellbeing is a priority.

At WSLHD, you will:

• Work as part of a values-driven organisation with a strong commitment to Closing the Gap.

• Be supported to grow your career while making a meaningful difference.

• Collaborate with a passionate, multidisciplinary team.

• Access ongoing professional development and wellbeing programs.

• Contribute to projects that strengthen cultural safety across our hospitals.

What you'll be doing 
As an Aboriginal Liaison Officer, you will provide culturally safe, person-centred support to Aboriginal and/or Torres Strait Islander patients, their families and carers while they receive care at hospital. This important role builds trust in the health system and strengthens the community’s perspective on what WSLHD can offer.

You will:

• Advocate for patients and families to ensure their needs are met during their hospital stay.

• Engage the community to strengthen the Aboriginal Liaison Officer process and outcomes.

• Work closely alongside social workers to achieve shared goals for patients and their families, always ensuring consent and respect are at the centre of care.

• Build and strengthen relationships between the hospital, patients, and the local Aboriginal community.

• Support discharge planning, referrals, and continuity of care through programs such as the Aboriginal Chronic Disease Management Program.

• Collaborate with hospital staff and social workers to improve outcomes for Aboriginal patients through strong engagement and shared decision-making.

• Assist with education, advocacy, and initiatives that meet National Safety and Quality Health Service Standards (Aboriginal-specific actions).

Vacancies available

We currently have multiple opportunities for Aboriginal Liaison Officers across WSLHD. An eligibility list will be created to fill current and future vacancies.

• Auburn Hospital

• Blacktown Mount Druitt Hospitals

• Cumberland Hospital – Mental Health Services

• Westmead Hospital

• Westmead Psychiatric Emergency Care Centre (PECC)

Bring your voice, passion, and cultural knowledge to WSLHD and play a key role in shaping better health care for Aboriginal communities. Apply today and join us in creating healthier futures.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Essential Criteria:

• Qualification: Holds or aspires to hold a minimum Certificate Ill qualification in Aboriginal Primary Health Care or a minimum Certificate Ill health qualification in the area of care in which the Aboriginal Health Worker works.

• Evidence of Diversity claim if applicable: Aboriginal and/or Torres Strait Islander.

Selection Criteria:

1. Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system.

2. Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities.

3. Knowledge of a range of community-based support services and programs to assist Aboriginal patients and their families in addressing their health care needs.

4. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.

5. Understanding of the management of patient complaints and patient privacy and escalation processes.

6. Competence in the use of databases, electronic documentation, and computer based administrative systems.

7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes.

8. License: Class C Driver's License.

Requisition ID: REQ606726
Applications Close: 6th October 2025

Need help with your application? Drop in for free support from our Aboriginal Workforce team! Get guidance on completing your application and access to computers if needed.

Where: Tallowood Building (back of Mount Druitt Hospital), 75 Railway St, Mount Druitt

When: Tuesday, 30 September | 10:00 AM – 1:00 PM

Come along and connect for support to reach your goals - no appointment needed.

For those who can't make this day but require some support please phone 0436 336 864 or email wslhd-aboriginalworkforce@health.nsw.gov.au

Need more information ? 

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Megan Byrne on Megan.Byrne@health.nsw.gov.au