Aboriginal Liaison Officer – Aboriginal Identified (Permanent, Weekday)

• Support culturally safe care for Aboriginal patients and families

• Build strong connections between hospital, community and services

• Make a meaningful impact at a leading tertiary hospital

Support and advocate for Aboriginal patients, build community links and create culturally safe care pathways across Westmead Hospital. 

Employment Type: Permanent Full Time
Position Classification: Aboriginal Health Worker
Remuneration: $65,012 - $93,971 per annum
Hours Per Week: 38 (Job Share may be considered for part time hours)
Location: Westmead Hospital

Where you'll be working
Westmead Hospital is a major tertiary referral hospital within Western Sydney Local Health District, delivering complex, high-quality care to one of Australia’s most diverse communities. The Aboriginal Liaison Officer role sits within Social Work, ensuring culturally safe, respectful and holistic care for Aboriginal and Torres Strait Islander patients and families.

You will work in a supportive, values-driven environment that recognises the importance of culture, community and partnership in improving health outcomes.

• Large multidisciplinary hospital with a strong focus on equity and inclusion

• Culturally respectful workplace committed to Closing the Gap

• Supportive professional supervision within the Social Work Department

• Strong partnerships with Aboriginal communities and organisations

• Opportunities to contribute to cultural safety, reconciliation and service improvement

• Located minutes from Parramatta CBD, the local area is home to heritage sites, beautiful parks and waterways.

What you'll be doing 
As an Aboriginal Liaison Officer, you will play a vital non-clinical role in supporting Aboriginal and Torres Strait Islander patients during their hospital journey, ensuring culturally safe, coordinated and person-centred care. You will:

• Advocate for Aboriginal patients and families while they receive inpatient care

• Support discharge planning and continuity of care through referrals and community links

• Work alongside clinical and non-clinical staff to identify and respond to patient needs

• Build and maintain strong connections with local Aboriginal communities and services

• Contribute to Aboriginal health programs, education initiatives and cultural safety goals

This position offers an opportunity to work in a supportive, inclusive and caring team environment with ongoing education and development including regular clinical supervision, staff development sessions to enhance clinical practice and opportunities for external education and training.

Ready to make a difference?

Bring your lived experience, cultural knowledge and passion to a role where your contribution truly matters. Join NSW Health and be part of an organisation that values respect, collaboration and better health for all.

Apply now and help shape culturally safe care at Westmead Hospital. Submit online your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Essential Criteria:

• Qualification:  Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works 

• Evidence of Diversity claim if applicable  (state which category): Aboriginal and / or Torres Strait Islander (to be confirmed at interview) 
  
  

Selection Criteria:

1. Ability to undertake health/social needs assessment of Aboriginal patients and to advocate on their behalf in the health system

2. Demonstrated understanding of the social, psychological and financial implications of hospitalisations for Aboriginal and / or Torres Strait Islander patients

3. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.

4. Demonstrated experience working as part of a multidisciplinary team to provide culturally responsive care co-ordination or case management services to Aboriginal and / or Torres Strait Islander clients.

5. Knowledge of a range of community-based support services and programs to assist Aboriginal patients and their families in addressing their health care needs

6. Understanding of the management of patient complaints and patient privacy and escalation processes.

7. Competence in the use of databases, electronic documentation, and computer based administrative systems

8. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes

Requisition ID: REQ622823
Applications Close: 12^th January 2026

Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application. The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.

Need more information? 

• Discover more about the application process. 

• Review the detailed Position Description insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Theodora Bikou on 0434 329 708 or email Theodora.Bikou@health.nsw.gov.au