Telephonist (Level 2) - RPAH
Position Classification: Telephonist Level 2
Remuneration: $33.05 - $34.39 per hour + annual leave loading + 11.5% Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ557095
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
You will be working at Royal Prince Alfred Hospital. Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation’s most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities.
In this role, you will:
- Answer incoming and outgoing calls at a major hospital site.
- Perform paging of emergency groups for e.g. cardiac arrest and trauma groups.
- Required to perform routine clerical duties.
- Provide an effective, efficient, timely and courteous service to patients, visitors, the public and staff.
This is a full-time position; however, part-time applications may be considered. Successful candidates must be available to work a rotating roster, including night shifts.
For more information, please view the Position Description
Ideal Candidate
- Able to work on a 24/7 rotating roster, demonstrating a flexible work attitude.
- Has experience assisting the public, staff and clients in a high volume environment with the ability to provide assistance in a polite, clear, well-spoken and calm manner in all circumstances.
- Can demonstrate experience in the operation of hospital switchboards and paging systems.
- Possesses the ability to manage multiple tasks in an organised manner with high attention to detail.
Benefits and Perks!
- Accrued Day Off each month (full time only), paid Parental Leave & Annual Leave loading
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education
- Access to confidential EAP counselling for staff and their families
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information, please visit Benefits at SLHD.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Kristen Woodward via email at kristen.woodward1@health.nsw.gov.au.
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 16 March 2025
