Senior Customer Support Partner

🔍 St Leonards, Royal North Shore Hospital | Sydney

📁: IT Support & Administration

💼: Northern Sydney Local Health District

📅   : REQ647698 Requisition #

Thanks for your interest in the Senior Customer Support Partner position. Unfortunately this position has been closed but you can search our 1,934 open jobs by clicking here.

Describe your experience providing efficient and effective digital customer support in a complex organisation, including managing incident and task queues and meeting service KPIs.
Outline your experience working as a liaison between operational teams and a digital/ICT service, including identifying recurring issues and contributing to improvements or solutions.
Explain how you have supported and led staff to meet performance expectations, including setting goals or KPIs, providing guidance or mentoring, and escalating issues when required.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Joshua Pearce on joshua.pearce@health.nsw.gov.au

The team enriching health in millions of ways every day.

Applications Close: 25 March 2026