Recovery at Work Claims Officer - Admin officer Level 6 - Goulburn
Employment Type: Permanent Full Time
Location: Goulburn
Position Classification: Admin Officer Level 6
Remuneration: $83,554.59 - $85,530.07 per annum
Hours Per Week: 38
Requisition ID: REQ619478
Applications Close: Thursday 4 December 2025
Interview Information: Scheduled within 10 days of closing
About the service
Support for
Applicants for this position may qualify for the NSW Health Rural Health Workforce Incentives Scheme (RHWIS)
Sustainable Healthcare: Together towards zero
Health and Wellbeing benefits including Fitness Passport, and annual Influenza vaccinations
A team that values your expertise, invests in your development and supports your lifestyle
Moving to the area? Visit The Welcome Experience | NSW Government
What you'll be doing
Provides a range of claims management and administrative services to facilitate the delivery of recovery outcomes and achievement of operational and legislative requirements.
Selection Criteria
Relevant tertiary qualification, or equivalent work experience, or a combination of study and work experience.
- Excellent knowledge of NSW workers compensation legislative requirements for claims management and evidence of ability to calculate pre-injury average weekly earnings (PIAWE).
- Effective communication skills including confidentiality, sensitivity and judgement with stakeholders including injured staff, managers and insurance providers.
- Experience in a range of HR systems including payroll functions with ability to interpret industrial awards including pay entitlements and leave conditions.
- Ability to work autonomously and as part of a team.
- Excellent IT and records management skills with high level of accuracy and attention to detail.
- Ability to prioritise, manage conflicting demands and use time management skills.
- Evidence of a current unrestricted driver’s licence and the ability to maintain. Ability and willingness to drive/travel as the role requires. This may involve driving long distances and overnight stays.
We look forward to learning more about you and what you can bring to our team.
Information for applicants
Southern NSW Local Health District is committed to closing the gap in health outcomes for Aboriginal and Torres Strait Islander peoples. As part of this commitment, the Stepping Up website has been developed to support Aboriginal and Torres Strait Islander job applicants through the NSW Health recruitment process. The site provides guidance, resources, and tools to help applicants confidently apply for roles and build meaningful careers in health.
Southern NSW Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
At Southern NSW Local Health District, we’re proud to be an equal opportunity employer. We are committed to fostering a workplace where diversity is celebrated, inclusion is part of everyday practice, and our people are supported to succeed. We encourage applications from Aboriginal and/or Torres Strait Islander people, people with disability, LGBTIQ+ people, and others who bring diverse experiences and perspectives to our workforce.
If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact estelle.roberts1@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. www.immi.gov.au
