Patient Safety Officer
Make a real impact on patient safety across Hunter New England!
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $118,821.00 - $133,074.32 Per annum + 12% Super + Salary Packaging
Hours Per Week: 38
Location: Maitland Hospital
Requisition ID: REQ673845
Applications Close: Sunday, 2nd August 2026
About Opportunity
Hunter New England Local Health District is seeking an experienced Patient Safety Officer to play a pivotal role in strengthening clinical governance, incident management and mortality review processes across the district. This is an influential and highly collaborative role, supporting both Clinical Governance and Operational teams to ensure patient safety risks are identified early, escalated appropriately and addressed through robust review and improvement processes.
About the Role
In this role, you will coordinate, monitor, investigate and evaluate patient safety activities, with a strong focus on incident management, Serious Adverse Event Reviews (SAERs) and mortality audits. You will provide expert advice, education and support to managers and clinicians, and contribute to continuous quality and safety improvement across a large and diverse health service.
Key responsibilities include:
- Leading and coordinating Serious Adverse Event Reviews and supporting high-quality reporting
- Analysing and reporting on patient safety data using systems such as ims+, QARS and, HACS
- Delivering education and training related to incident management and clinical governance frameworks
- Supporting operational teams in managing adverse events and implementing safety improvements
- Undertaking death audits and contributing to quality and safety policy development
- Working closely with Clinical Governance, executive leaders and frontline staff to drive patient safety outcomes
About You
You are a confident and credible health professional or manager who brings:
- A tertiary qualification in a health discipline or extensive recent clinical experience Strong knowledge of clinical governance, quality and safety, and incident management
- Excellent written and verbal communication skills, with the ability to influence and engage diverse stakeholders
- Proven ability to analyse data and translate insights into meaningful improvement
- High-level organisation, time management and the ability to work with autonomy in a fast-paced environment Confidence using a range of digital systems, including Microsoft 365 and clinical quality databases
- You are resilient, collaborative and values-driven, with a genuine commitment to Every Patient, Every Time.
The Benefits
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
🌿 Sustainable Healthcare: Together towards zero
🛍️ Proximity to shopping and other services
😊 Monthly Allocated Days Off (for full-time employees)
🌴 4 weeks annual leave (pro-rata for part time employees)
👶 Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
💸 Salary packaging options - up to $11,600 plus novated leasing
🏋️ Fitness Passport for health and well-being - discounted gym options for you and your family
⭐ Employee Assistance Program (EAP) for staff and family members
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Carlie Tighe on Carlie.Tighe@health.nsw.gov.au
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
Connect with us on Facebook and LinkedIn!
.
