Patient Billing Services Manager (Health Service Manager Level 2)
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Health Manager Level 2
Remuneration: $118,821 - $140,201 per annum + Superannuation
Location: Stanmore
Requisition ID: REQ685265
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
The Patient Billing Services Manager leads the coordination of patient billing workflows between Sydney Local Health District (SLHD) and HealthShare NSW, ensuring timely, accurate, and compliant revenue collection. The role actively collaborates with stakeholders to develop, implement, and continuously improve best-practice patient billing workflow processes across SLHD and supporting revenue performance and operational efficiency.
For more information, please view the Position Description.
Ideal Candidate
- Tertiary qualifications in health administration, finance, business, or a related field and/or extensive relevant work experience.
- High-level interpersonal and communication skills, including the ability to negotiate, influence, and build effective relationships with internal and external stakeholders to achieve organisational objectives. Demonstrated capacity to produce clear, professional written documentation tailored to diverse audiences.
- Experience in leading and motivating teams to achieve performance targets in a high-volume billing setting, fostering a culture of accuracy, accountability, and exceptional customer service.
- Ability to review, develop and implement robust and sustainable billing process workflows to drive efficient and effective performance outcomes.
- Advanced analytical skills with a track record of interpreting complex billing data, identifying trends, and implementing proactive solutions to resolve discrepancies and optimise operational efficiency.
Benefits
- Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
- Additional public holiday during the end of year period.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information, please contact Rex Byun via email at Rex.Byun@health.nsw.gov.au.
Applications Close: 17 September 2026
For applicant support and information, visit Applicant Information.
