NSW Government

Outpatients Administration Officer (Lvl 3) - Temp PT

🔍 Campbelltown, Campbelltown Hospital | Western Sydney

New
▾▸1 additional location
Camden, Camden Hospital | Western Sydney
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Health Records and Information
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South Western Sydney Local Health District
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REQ646305 Requisition #

Created by Matthew Aldenhoven

Requisition ID: REQ646305
Employment Type: Temporary Part Time, 24 hours per week until November 2026
Remuneration: $35.84 - $36.96 per hour + 12% Superannuation + Salary Packaging
Location: Campbelltown and Camden Hospital
Applications close: 22/03/2026
Contact: Natalie Dutlow - Outpatients Service Manager on Natalie.Dutlow@health.nsw.gov.au 

 

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. 
 

Achieve Something Great 
Campbelltown and Camden Hospitals are seeking a Temporary Part Time Outpatients Administration Officer (Level 3) to join our busy and supportive Outpatients Department. Are you a natural communicator who thrives in fast‑paced environments and genuinely cares about making a difference? If you’re organised, empathetic and ready to contribute to something bigger, this is your chance to join a team that values your skills, your professionalism and your passion. At South Western Sydney Local Health District (SWSLHD), the Outpatients Department is a hub of innovation, collaboration and care, where you will play a vital role in helping patients access specialist medical services while supporting clinicians and contributing to a culture of excellence. 

  • Provide administration support that helps patients access specialist outpatient care. 
  • Work collaboratively with clinicians and administration colleagues in a fast‑paced setting. 
  • Engage with patients and staff using strong written and verbal communication skills. 
  • Maintain high attention to detail when managing bookings, referrals and documentation. 
  • Contribute to a positive, patient‑focused culture within a dynamic outpatient environment. 
     
 

Are You the Right Fit? 
We are looking for an enthusiastic administration professional with a strong customer‑service mindset and the ability to work confidently in a busy, changing environment. You will bring excellent organisational skills, strong communication capability and a commitment to supporting safe, efficient and compassionate patient care. 

  • Demonstrated customer‑focused approach with the ability to build rapport with diverse individuals. 
  • Strong organisational skills with the ability to multitask, prioritise and meet deadlines. 
  • Confidence working both independently and collaboratively within a fast‑paced environment. 
  • Proficiency in MS Office and willingness to learn the eMR system, with a strong commitment to confidentiality and continuous improvement. 
  • A flexible, proactive and positive approach, with a passion for supporting patient care. 
 

Selection Criteria 
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. 

  • Can you describe a time when you dealt with a distressed or upset patient or customer? What steps did you take to manage the situation, and what was the outcome?

  • Outpatients can be a busy and fast-paced environment where teamwork is essential. Can you give an example of how you worked as part of a team to manage a challenging situation or meet a tight deadline? 

     

     

If you’d like more details, we’re here to help.

  • Position Information

  • How to Apply 

  • Diversity, Culture & Inclusion

    • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au

    • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

  • Aboriginal Workforce 


More Than Just a Job – Why Work With Us?

  • Financial Perks

    • 12% superannuation

    • Salary packaging and novated leasing via Smart Salary

    • Annual leave with 17.5% leave loading (for full-time and part-time staff)

    • One extra day off each month for full-time employees

  • Work-Life Balance

    • Flexible work options, including hybrid and varied hours (depending on the role)

    • Paid maternity and parental leave

    • Generous leave options like long service and carers leave

  • Grow Your Career

  • Health & Wellbeing

    • Discounted gym membership through Fitness Passport

    • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

    • Wellbeing programs that promote mental health, resilience, and balance

 

Additional Information 

  • Temporary visa holders 

    • May be considered if no suitable citizen or permanent resident is found.

  • Vaccination Requirements 

  • Child Safe Employment 

    • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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