Operations Manager Aboriginal Health

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2 
Remuneration: 109857 - 129624
Hours Per Week: 38
Requisition ID: REQ604391
Applications Close: Sunday the 19th of October


This is a position identified for Aboriginal or Torres Strait Islander people on the basis of a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.
 

Drive change, lead with purpose, and support stronger futures for Aboriginal health across NSW Health 
 

An exciting opportunity exists for an experienced and motivated leader to join Hunter New England Local Health District as Operations Manager - Care Coordination. This pivotal role will oversee the Aboriginal Health Care Coordination (AHCC) program across the district and ensure service delivery is being delivered and shaped to community needs.

This position will work closely with the Northern and Southern Clinical Nurse Specialists, Health Managers and broader Aboriginal Health Team to ensure Aboriginal Health programs are delivered to the highest standard, while helping to shape and develop the role itself as the service needs evolve.
 
This position is not only about management, but genuine leadership and making a real difference for Aboriginal people in HNE. You will be central in driving change, strengthening care pathways, and working hand-in-hand with community, staff, and partners to improve health outcomes for Aboriginal and Torres Strait Islander people.
 

About the role
As Operations Manager - Aboriginal Health, you will:

• Lead and manage service delivery models and Aboriginal Health Care Coordination across HNE Health. 
• Provide leadership, guidance, and support across the team. 
• Ensure Aboriginal health programs are implemented to a high standard and are aligned with the Aboriginal Health strategic vision and the priorities of the NSW Aboriginal Health Plan 2024–2034.
• Work closely with Aboriginal communities and health partners to ensure culturally safe care is being delivered
• Drive change management, service development, and continuous improvement.
• Contribute to shaping and advancing the role’s scope and future direction.

About you
We are seeking a dynamic, culturally grounded leader who can work collaboratively and autonomously, bringing:

• Knowledge of Aboriginal ways of knowing, being and doing.
• A strong understanding of Aboriginal cultural determinants in health.
• A strong leadership experience in health or community services.
• Proven ability to drive change management and service development.
• A track record of building strong, respectful relationships with Aboriginal communities.
• The ability to inspire, innovate, and lead multidisciplinary teams.
• A team-focused mindset, with the resilience and adaptability to navigate evolving service needs.

Why join us?

• Lead real change in how Aboriginal Health services are delivered. 
• Collaborate with dedicated Aboriginal Health staff and leaders.
• Contribute to Closing the Gap initiatives and lasting community outcomes.
• Be part of a values-led organisation that respects culture and champions community partnerships.

Benefits 

• Monthly Allocated Day Off (ADO) for full-time employees
• 4 weeks annual leave (pro-rata for part-time)
• Paid parental leave (for eligible employees)
• Salary packaging – up to $11,600 + novated leasing options
• Fitness Passport – discounted gym memberships for you and your family
• Staff wellbeing programs and Employee Assistance Program (EAP)
• Opportunities to work on a landmark health infrastructure project with long-lasting community impact

This role is about walking together with Aboriginal communities, listening deeply, and ensuring their voices guide the way forward. By leading with respect and cultural connection, you will help strengthen services that truly make a difference in people’s lives.
 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Martin Roberts on Martin.Roberts1@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

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