Operations Lead

Employment Type:  Exempt Full Time (up to 12 months)
Position Classification:  General Administrative Staff Grade 12
Remuneration: $101,542.11 per annum and 11.5% superannuation
Hours Per Week:  38

Location: Kings Park and North Ryde

The Opportunity

As an Operations Lead, you will provide leadership and direction to staff to effectively manage day to day operational activities to ensure continuous effective service delivery for Patient Transport Services. 

Why Work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: discounted gym memberships and special rates on private health insurance
• Commitment to career development: Expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career

Please note some benefits may only apply to certain employment types.

Further information on our wide range of benefits is available here.

Eligibility Requirements

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in answers to targeted questions, or in your resume.

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Formand TB Assessment Tool with any vaccination evidence you have.

How to Apply

• Click Apply Now at the top of the page
• Attach your resume and provide answers to the Targeted Questions below.
• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW.

Targeted Questions

• Can you describe your experience with patient transport operations within a large organisation? Specifically, how have you applied your skills in coordinating and managing patient transport logistics to ensure efficiency and patient safety?
• Give us an example of a time you anticipated a customer's needs and were able to impact customer satisfaction. How did you do it? What was the result?

 Any role related questions can be directed to the hiring manager Andrew White via Andrew.White@health.nsw.gov.au

We are Diverse and Inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

Talent Pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: 11:59pm, Wednesday, 12 February 2025.