Medical Records Manager

Lead from the front in a hands-on role where precision, people leadership, and purpose come together.

Employment Type: Temporary Full Time until September 2026
Position Classification: Health Manager Level 2
Remuneration: $114,251 - $134,809 per annum + super
Location: John Hunter Hospital
Hours Per Week: 38
Requisition ID: REQ651378
Applications Close: Monday, 27th April 2026


Where you'll be working:
Join the Clinical Information Department at John Hunter Hospital – a 24/7 service at the heart of patient care. The team plays a critical role in converting paper medical records into secure digital formats, ensuring information is accurate, accessible, and handled with the highest level of confidentiality.

You’ll be part of a highly supportive and experienced team environment, with long-standing staff who bring deep knowledge and are committed to helping new team members succeed.

About the role:
This is not your typical management position. As Medical Records Manager, you’ll take a hands-on leadership approach, stepping in to support operations across two key areas:

• Medico-Legal – managing sensitive information requests and overseeing the redaction of clinical records prior to release
• Production – supporting the digitisation of medical records and providing HR guidance to staff

A typical week might see you:

• Providing direct support with medico-legal requests and complex record reviews
• Leading and mentoring staff across both teams
• Managing workforce matters, rostering, and performance support
• Troubleshooting workflow issues and ensuring service continuity across a 24/7 operation
• Collaborating with the Service Manager to drive quality, compliance, and efficiency

About you:
You’re a detail-driven leader who thrives in a fast-paced, service-focused environment. You bring a balance of technical expertise and people management skills, and you’re not afraid to roll up your sleeves to support your team.

• Strong knowledge of medico-legal requirements within a Medical Records environment
• Demonstrated experience in human resource management and staff leadership
• Exceptional attention to detail, particularly when handling sensitive clinical information
• A proactive, solutions-focused mindset with a hands-on approach
• Ability to build trust and communicate effectively with a diverse team
• Strong listening skills and a supportive leadership style
• Confidence working across multiple operational areas

How you'll be supported:

• A highly supportive team with extensive experience and knowledge
• A collaborative environment where your leadership makes a real impact
• Opportunities to further develop your expertise in medico-legal and health information management
• Ongoing professional development and learning opportunities

What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• Sustainable Healthcare: Together towards zero
• Proximity to shopping and other services
• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

 

Additional information:

• An eligibility list will be created for future temporary full or part time vacancies.
• To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.