Medical Receptionist

Step into a rewarding career as an Administration Officer - Newcastle Community Mental Health, where you’ll be the welcoming heartbeat of the service, providing essential frontline support while contributing to compassionate, culturally safe care that meaningfully improves mental health outcomes across the community. 

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.71 Per Hour + 12% Super + Salary Packaging
Hours Per Week: 14
Location: Newcastle CHS
Requisition ID: REQ654357
Applications Close: Monday 18th May 2026


 

About the role: 

We are seeking a highly organised, proactive, and community-minded Administration Officer to join the dedicated team at Newcastle Community Mental Health. In this pivotal front-facing role, you will serve as the welcoming first point of contact for patients, families, carers, and visitors, while delivering high-level administrative support to both clinical and non-clinical teams.

Working within a diverse adult-focused community mental health service, you will play an integral role in supporting the delivery of compassionate, culturally safe, and accessible healthcare services that positively impact the local community.

As part of a collaborative and professional team, you will contribute to an environment committed to excellence in patient care, service delivery, and improving mental health outcomes across the Greater Newcastle community.

Where you’ll be working: 

Nestled in the heart of Newcastle, Newcastle Community Health Service boasts a prime location just moments from breathtaking beaches, creating an inspiring and uplifting work environment. Surrounded by a thriving café culture and seamlessly connected to public transport, with frequent trams and a nearby train line, our facility offers both convenience and a vibrant atmosphere.

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• Supportive and collaborative team environment
• Ongoing professional development opportunities across the administrative network
• Career progression opportunities within NSW Health
• Ongoing support from an Administration Manager and experienced colleagues
• Annual leave and paid parental leave for eligible employees
• Salary packaging options to increase take-home pay
• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies.

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support.  

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

Need more information? 

• Click here for the Position Description 
• Find out more about applying for this position

For role related queries or questions contact Courtney Morse on Courtney.Morse@health.nsw.gov.au