ED Administration Officer AO3

✨ Provide vital frontline support in busy ED settings
📞 Strengthen communication with patients and staff
📋 Deliver high level admin under Clerical Manager

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $34.46 - $35.54 per hour
Hours Per Week: 19
Location: Blacktown Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond'. and to the delivery of health care or related services in line with our core values of collaboration, openness, respect, and empowerment.

What you'll be doing
This position supports the Emergency Departments at Blacktown and Mount Druitt Hospitals by providing high level administration, communication and professional frontline support. Your responsibilities will also include:

• Delivering efficient administrative and clerical services
• Providing frontline support to patients and visitors
• Maintaining clear and effective communication
• Assisting with smooth daily operations
  
  

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria: 

1. Extensive experience in an administrative role, with demonstrated experience in exceptional customer service skills the ability to maintain strict confidentiality.

2. Demonstrated superior verbal, written, negotiation and interpersonal communication skills and effective communication with all levels of a large organisation.

3. Demonstrated organisational skills with proven ability in accuracy, initiative and flexibility.

4. Demonstrated knowledge and competency in the use of IT applications including Microsoft Office and data information skills.

5. Ability to work autonomously and actively participate within a multidisciplinary team.

6. Ability to multitask and handle unexpected matters when they arise in a professional & courteous manner

7. Ability to work a 24/7 rotating roster

Requisition ID: REQ614406
Applications Close: 29th October 2025

Need more information?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Dianne Lyons on Di.Lyons@health.nsw.gov.au or on 0418 893 321.