Computer Desktop Engineer

• Full Time Permanent
• 38 hour working week within a flexible hybrid work model
• Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards

• Attractive salary, up to $144,444.00 plus 12% Super and annual leave loading

About us

Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.

Come work with us

We have an exciting opportunity in the Clinical Applications Services team for a Computer Desktop Engineer.

The  Computer Desktop Engineer, Ambulance Clinical Systems, CAS is responsible for delivering expert-level support the integration of desktop systems with enterprise applications and cloud services and the  design input of end-user computing environments, focusing on Microsoft Windows operating systems to ensure the stability, security, and performance of desktop infrastructure, supports software deployment, and contributes to the development of desktop standards and automation.

Health Manager Level 3, commencing salary from $127,150.00 up to $144,444.00 plus Super and Annual Leave loading

For more information, read the full POSITION DESCRIPTON.

What you will do

As an integral member of the Clinical Application Services, Ambulances Team, you will:

• Manage endpoint security, software packaging, and deployment using tools such as Microsoft Endpoint Configuration Manager (SCCM/Intune).

• Provide advanced support for Windows desktop environments, including configuration, deployment, patching, and troubleshooting.

• Develop and maintain standard operating environments (SOEs) and group policy objects (GPOs) to ensure consistency and compliance.

• Monitor and maintain desktop performance, availability, and user experience through proactive analysis and resolution of incidents.

• Provide technical input into projects involving desktop infrastructure, including upgrades, migrations, and new technology rollouts.

• Collaborate with service desk and infrastructure teams to resolve complex technical issues and implement improvements.

• Contribute to the development of automation scripts and tools to streamline desktop management and support.

About you

We are seeking motivated and committed individuals with:

• Demonstrated experience in managing and supporting Microsoft Windows desktop environments in a large enterprise or government environment.

• Detailed knowledge and working experience in configuring and deploying Microsoft Windows 10/11 operating systems.

• Experience with Microsoft Endpoint Manager (SCCM/Intune), Active Directory, and Group Policy.

• Strong scripting skills (e.g., PowerShell) for automation and configuration management.

Benefits of working for eHealth NSW

Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs

More information about these benefits, can be found at Benefits | eHealth NSW.

Valuing diversity and inclusion

eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.

For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion Strategy.

How to apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role, highlighting your relevant skills.

If you require assistance or have any questions about the role, please contact Edwina Homarwijaya on edwina.homarwijaya@health.nsw.gov.au

If you require adjustments to the recruitment/interview process, please contact olivia.liu@health.nsw.gov.au

Applications Close: Tuesday 12th August at 11:59PM

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).