Clinical Support Officer - Targeted

Joining the Scone Administration Team is more than just a career opportunity - it's a chance to be part of a welcoming, community-focused hospital where you can build meaningful connections while helping deliver outstanding healthcare every day.



Remuneration: $37.27 - $38.44 Per Hour + 12% Super + Salary Packaging
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Hours Per Week: 24
Location: Scott Memorial Hospital, Scone
Requisition ID: REQ675758
Applications Close: Sunday 9th August 2026

 

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About the Role:

As a Clinical Support Officer (CSO), you'll play a vital role in delivering high-quality, patient-centred healthcare by providing professional administrative and clerical support to clinical and leadership teams. Your contribution will help ensure the efficient day-to-day operation of the department, enabling clinicians to focus on delivering exceptional care. This part-time opportunity offers a consistent Monday-to-Wednesday roster, providing the ideal balance of meaningful, rewarding work and valuable work-life flexibility within a supportive healthcare environment.

In this dynamic role, you'll coordinate a broad range of administrative functions, including maintaining accurate records, managing data across NSW Health systems, preparing professional correspondence and meeting documentation, coordinating appointments and room bookings, and supporting purchasing and procurement processes. You'll also work closely with managers and clinical staff to coordinate education, training, and compliance activities, ensuring organisational processes run smoothly and efficiently.

As a key point of contact for patients, staff, and external stakeholders, you'll deliver exceptional customer service through phone, email, and face-to-face interactions while maintaining professionalism, confidentiality, and attention to detail. Guided by NSW Health and Hunter New England Local Health District policies, you'll be an integral member of a collaborative team committed to delivering safe, efficient, and outstanding healthcare services.

Where you’ll be working: 

The Scone Administration Team is a valued and collaborative team at Scone Memorial Hospital, proudly part of the Hunter New England Local Health District (HNELHD). As the first point of contact for many patients and visitors, the team plays a pivotal role in delivering exceptional administrative and reception services that support high-quality, patient-centred healthcare.

Working in partnership with multidisciplinary teams, you'll contribute to the seamless operation of the hospital through responsibilities including patient admissions and appointments, medical records management, reception services, data management, correspondence, and essential administrative support. Your professionalism and attention to detail will help ensure a positive experience for patients, visitors, and staff alike.

Nestled in the picturesque Upper Hunter region of New South Wales, Scone offers the perfect balance of country lifestyle and community connection. With a strong culture of teamwork, respect, and excellence, Scone Memorial Hospital provides a supportive workplace where your contribution is recognised, your development is encouraged, and your work makes a genuine difference to the local community.

The Welcome Experience

The Welcome Experience in Muswellbrook and surrounding area to connect you and your family with local people and local resources to help you settle in and feel at home in your new community faster.

Learn more at www.nsw.gov.au/welcomeexperience

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

Supportive and collaborative team environment

Ongoing professional development opportunities across the administrative network

Career progression opportunities within NSW Health

Annual leave and paid parental leave for eligible employees

Salary packaging options to increase take-home pay

Fitness Passport and Employee Assistance Program (EAP) to support wellbeing
 

If this sounds like you, we would love you to apply:

• Hold or is willing to undertake a Certificate III in Health Administration or equivalent.
• A highly organised professional with exceptional time management skills and the ability to confidently manage competing priorities in a fast-paced environment.
• Detail-oriented with a strong commitment to accuracy, ensuring high-quality data entry, record management, and administrative excellence.
• Proficient in the Microsoft Office Suite, with the confidence to navigate a range of digital systems and administrative platforms.
• An outstanding communicator who builds positive relationships through professional, clear, and respectful verbal and written communication.
• A collaborative team player who thrives in a multidisciplinary environment and enjoys supporting colleagues to achieve shared goals.
• Proactive, adaptable, and solutions-focused, with the initiative to identify opportunities for improvement and respond effectively to changing priorities.
• Committed to maintaining the highest standards of confidentiality, integrity, and professionalism while delivering exceptional administrative support.
   

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies.

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support.  

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

Need more information? 

• Click here for the Position Description 
• Find out more about applying for this position

For role related queries or questions contact Courtney Wicks on Courtney.Wicks@health.nsw.gov.au