Clinical Support Officer & Admin Officer Lv 3

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $71,072.43 - $73,287.41 Per Annum + Superannuation + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ673313
Location: Barraba Multi Purpose Service
Closing Date: Sunday 12 July 2026
Interview Date: Thursday 09 July 2026
 

Support your community while building a rewarding career in rural healthcare.

Barraba Multipurpose Service (MPS) is a welcoming rural health facility providing hospital, aged care and community health services to the local community. As part of our close-knit administration team, you'll play a vital role in supporting patients, clinicians and visitors while helping ensure the smooth day-to-day operation of the facility. 

Working in a rural health service offers the opportunity to make a meaningful impact every day while enjoying the benefits of a supportive team environment. You'll gain exposure to a diverse range of administrative responsibilities, develop valuable healthcare experience and become an integral part of a facility that is dedicated to delivering quality care to its community.

If you're looking for a role where your contribution is valued and your work makes a real difference, we'd love to hear from you.

About the Role

As an Administration Officer, you'll provide a broad range of administrative support across Barraba MPS, working closely with both clinical and non-clinical staff to deliver efficient, high-quality services. Reporting to the Health Service Manager, you'll be one of two administration team members supporting the facility across reception, patient administration and general office operations.

Your responsibilities will include:

• Providing exceptional customer service as the first point of contact for patients, families, carers and visitors via phone, email and face-to-face interactions.
• Managing patient administration, appointments, scheduling and medical records.
• Providing administrative support including correspondence, diary management, virtual care coordination, mail and meeting administration.
• Assisting with data entry, recruitment administration, payroll rosters, leave planning, travel bookings, purchase requisitions, invoicing and record keeping.
• Maintaining accurate electronic and paper records in accordance with legislative and organisational requirements.
• Building positive working relationships with staff across the multidisciplinary team while ensuring confidential and professional service delivery.

About You

You're an organised and customer-focused administration professional who enjoys working in a small, supportive team. You thrive in a varied role, can manage competing priorities and understand the importance of providing compassionate service within a healthcare environment.

You'll bring:

• Demonstrated administration and customer service experience.
• Proficiency in Microsoft Office and confidence using a range of computer systems.
• Excellent communication, organisational and time management skills.
• Strong attention to detail, professionalism and reliability.
• The ability to work both independently and collaboratively in a busy rural health service.

Experience in a healthcare or hospital setting, knowledge of NSW Health systems such as EPIC or iPM, or qualifications in Business Administration will be highly regarded but can be developed on the job.

Support and Development

From your first day, you'll receive comprehensive orientation and on-the-job training from experienced administration staff. Ongoing mentoring, regular supervision and access to NSW Health education and mandatory training programs will help you build your knowledge, confidence and career within Hunter New England Local Health District.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

Job share / part time arrangements will be considered.

Casual opportunities may be available for recommended applicants

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