Child Protection Counselling Service - Service Manager
Lead a passionate team supporting vulnerable children and families.
Drive clinical excellence in child protection counselling.
Make a lasting impact in a values-driven, community-focused service.
Manage and guide specialist clinicians delivering therapeutic support to children and families impacted by abuse, neglect and trauma.
Employment Type: Permanent Full Time
Position Classification: Clinical Psychologist, Counsellor Level 5, Senior Psychologist, Social Worker Level 5
Remuneration: Dependent on Qualifications
Clinical Psychologist - $109,247.00 - $133,156.00 per annum
Senior Psychologist - $119,206.00 - $129,171.00 per annum
Counsellor & Social Worker Level 5 - $130,658.00 - $133,835.00 per annum
Hours Per Week: 38
Location: Blacktown - Community Health Centre
Where you'll be working
Based at Blacktown Community Health Centre, you’ll join the Integrated Violence Prevention & Response Service (IVPRS) - a passionate, multidisciplinary team committed to improving outcomes for individuals and families affected by violence, abuse and neglect.
Work in a supportive, collaborative and trauma-informed environment
Join a service that values innovation, integrity and inclusion
Access professional development and leadership mentoring
Contribute to a culture of continuous improvement and staff wellbeing
Located in the heart of Western Sydney with excellent transport links
What you'll be doing
As the Service Manager, you will lead the Child Protection Counselling Service (CPCS), providing clinical and operational leadership to ensure high-quality, client-centred care for children and families experiencing complex trauma.
Supervise and support a team of specialist clinicians delivering complex therapeutic interventions
Coordinate clinical service delivery aligned with NSW Health’s Violence, Abuse & Neglect Framework
Provide expert guidance on high-risk cases and promote staff wellbeing
Foster strong partnerships with stakeholders to improve access to care
Drive quality improvement, prevention and community education initiatives
What this role will offer you:
An exciting opportunity to work in a trauma informed, supportive and integrated service.
Access to ongoing education and training as part of a professional development plan.
Regular internal and external supervision (including cultural supervision/mentoring as relevant) and case management support.
A diverse workload, with opportunities to be involved in the provision of capacity building, community development and prevention activities.
An accrued day off each month (for full time employees).
Salary Packaging.
Access to the Employee Assistance Program (EAP) for staff and family members.
Access to an extensive range of gyms, pools and fitness services via the Fitness Passport for staff and immediate family members.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Criteria:
Licence: Current NSW Driver’s License
Qualification: Tertiary qualification in Social Work, Psychology or Counselling
Registration: Eligibility for appropriate professional registration or association membership.
Selection Criteria:
Tertiary qualification (minimum bachelor degree) in Social Work, Psychology or Counselling and eligibility for appropriate professional registration or association membership.
Extensive clinical experience in complex trauma and trauma informed practice within a Violence, Abuse & Neglect setting (e.g. sexual assault, child protection or domestic violence services), with capacity to draw on a wide range of therapeutic models and a commitment to implement integrated models of care.
Management or senior clinical leadership experience within a Violence, Abuse & neglect setting, with a demonstrated capacity to provide line management, supervision and clinical advice and support to clinicians working with complex and vulnerable clients.
Demonstrated high-level understanding of the inter-related dynamics and effects of sexual assault, physical abuse and neglect and domestic violence, along with knowledge and understanding of current policies, legislation and legal systems relating to child protection and other forms of inter-personal violence.
Demonstrated networking and negotiation skills, with the capacity to develop and maintain positive relationships with a wide range of key internal and external stakeholders.
High-level interpersonal, written and verbal communication skills, with the ability to work independently, lead quality improvement projects and undertake capacity building within the service and across the LHD.
Current NSW Driver’s License
Previous applicants need not re-apply.
Requisition ID: REQ613097
Applications Close: 23rd October 2025
Need more information ?
Find out more about applying for this position.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Ly Johnson on Ly.Johnson@health.nsw.gov.au or on on 02 9881 8787.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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