Analytics Service Manager - Strategy, Innovation & Improvement
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 4
Remuneration: $147,653 - $175,917 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ655530
Location: Caringbah, Sydney
Applications Close: Thursday, 23 April 2026
Where you'll be working
SESLHD is one of the largest local health districts in Sydney, covering a geographical area of 468 square kilometres from Sydney’s central business district, the beaches from Bondi to Cronulla and down to the Royal National Park. We deliver health care to around 930,000 residents across the local government areas of Woollahra, Waverley, Randwick, Bayside, Georges River and the Sutherland Shire. We also provide a key role in helping residents of Lord Howe Island. Our staff also deliver high quality health care across a variety of community-based services ranging from pre-birth to palliative care.
What you'll be doing
The Analytics Service Lead will provide leadership in the development of new and innovative ways of driving system-wide improvement through data processes, contemporary analytics methods and the science of improvement.
The role will work with the facilities and services of SESLHD to build capability in analytics at all levels of the organisation, collaborate in the development and implementation of new systems and processes, and perform detailed analytical explorations to support the strategic priorities of the organisation.
The position is responsible for partnering with service delivery teams/support services across the District in using healthcare intelligence and data analytics to drive organisational service improvement. It will champion the development of an information culture that drives continuous clinical and business improvement across the District as an enabler for safe/effective care. The Analytics Service Manager will drive the open use of data in supporting innovation and research in the health sciences. Please note that the role has a District remit and as such may be located at any location across the District.
Benefits:
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
- Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
Are you ready to join us?
We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:
Can you describe a time when you led a significant change initiative in a healthcare setting? How did you analyse the issues, develop an approach, and ensure successful implementation?
Healthcare data plays a critical role in driving service improvement. Can you provide an example of how you have provided analytics to inform strategic decision-making, develop policies, or improve service delivery within the NSW or Australian healthcare system?
This role requires strong negotiation and influencing skills across different organisational levels. Can you share an experience where you had to collaborate with diverse stakeholders to implement a new system or improvement strategy? How did you manage differing perspectives and ensure a successful outcome?
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Natalie Tuffin on Natalie.Tuffin@health.nsw.gov.au
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-District@health.nsw.gov.au and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information for applicants:
- If you have relevant qualifications or experience, please include any supporting documents with your application.
- An eligibility list may be created for future vacancies
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
- SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
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