Administrative Officer (Level 4) - Diabetes Centre/Department of Endocrinology, Ambulatory Care Business Unit
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Administrative Officer Level 4
Remuneration: $75,176 - $76,897 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ624742
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
The Royal Prince Alfred Hospital (RPAH) Diabetes Centre delivers specialised outpatient diabetes care. Administrative staff play a key role in supporting clinic operations, coordinating appointments, managing patient records, assisting clinical teams, and supporting education and research activities to ensure smooth and effective service delivery. You will be working at one of the nation's most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and staff are dedicated, innovating and caring.
The Ambulatory Care Business Unit (ACBU) provides a centralised administrative workforce structure across a variety of RPAH outpatient clinics. The purpose of the ACBU is to ensure centralised processes amongst our outpatient services and to support our staff in providing the best care for our patients. Administrative officers are often the first point of contact for patients, families and their carers in an outpatient setting. Administrative officer roles withing ACBU are responsible for delivering a high standard of customer service, administrative support and actively contributing to a positive experience for our patients and visitors.
The role requires flexibility in working across multiple clinics, and the ideal candidate should be capable of managing a variety of tasks within the Department of Endocrinology.
For more information, please view the Position Description.
Ideal Candidate
- Previous customer service experience with the ability to demonstrate a high-level emotional intelligence.
- Practical experience with Medicare billing in a public hospital.
- Ability to manage complex administrative tasks with minimal supervision.
- Capable of managing pressure in a dynamic environment.
- Understanding of policies and procedures within NSW health and how these apply in the workplace in particular, the importance of patient confidentiality.
- Be productive in developing systems to facilitate effective management of personnel and services.
Benefits
- Allocated Day Off ADO) each month, paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information, please contact Mallika Jeyakumar on 0474 990 327.
Applications Close: 6 February 2026
For applicant support and information, visit Applicant Information.
