Administrative Officer (Level 3) - Ambulatory Care Business Unit, Dermatology
Employment Type: Permanent Full Time, 38 hours per week
Position Classification: Administrative Officer Level 3
Remuneration: $68,338 - $70,468 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ592607
Support quality healthcare through efficient administration at Sydney Local Health District.
About the Role
Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation’s most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities.
We are seeking an experienced and motivated administrative professional to join the Dermatology Department at RPAH. This busy clinic supports a range of general and subspecialty dermatology services focused on patient-centred care, innovation, and collaboration. In this role, you will provide essential administrative support, manage patient interactions, and help ensure smooth daily operations. Key duties include coordinating appointments, maintaining records, and liaising with medical staff to support high-quality care. Strong administrative and customer service skills are essential, with a healthcare background highly desirable. Effective and compassionate communication will help foster a welcoming environment for patients and staff.
Although this role is based in the Dermatology Ambulatory Service, it sits within the Ambulatory Care Business Unit (ACBU), which oversees the centralised administrative workforce across all Ambulatory Care services at RPAH.
For more information, please view the Position Description.
Ideal Candidate
- Customer service experience with the ability to demonstrate a high level of emotional intelligence.
- Excellent written, verbal and interpersonal communication skills and ability to liaise with a wide variety of staff and consumers.
- Experience with or understanding of Medicare billing in a public hospital.
Benefits
- Allocated Day Off (ADO), paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information, please contact Robert Khoury, Group Supervisor - Cancer Services, ACBU RPAH on mobile 0408 746 066 or email at Robert.Khoury@health.nsw.gov.au.
Applications Close: 23 August 2025
For applicant support and information, visit Applicant Information.
