Administration Officer - Targeted

Be the backbone of a dedicated mental health team—where precision, compassion, and collaboration come together to make a real difference



Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 + 11.5% + Salary Packaging 
Hours Per Week: 38
Requisition ID: REQ582368
Application Close: Monday 14th July2025

Please Note: Interviews will be held Wednesday 23rd July 2025

Location: John Hunter Hospital | Awabakal Country 

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

About The Role:

The Consultation Liaison (CL) Psychiatry Team operates across John Hunter, Belmont, and Maitland Hospitals. The successful candidate will be primarily based at John Hunter Hospital, with responsibility for providing support to the other sites remotely as required.

• CL Psychiatry is a collaborative, supportive, and flexible team committed to delivering high-quality patient care. The Administration Officer plays a vital role within the team and is responsible for a range of administrative duties including scheduling and rescheduling appointments, updating patient information in electronic medical records, transcribing correspondence, and performing data entry.
• Proficiency in the use of electronic health systems for medical records, data capture, and rostering is essential for this role.
• The role primarily involves direct contact with patients to schedule and reschedule appointments, accurate entry of information into various electronic medical record systems, and the preparation of documents, reports, and correspondence. In addition, the position provides essential administrative support to the broader team. The successful applicant will demonstrate the ability to manage a high-volume workload with accuracy and efficiency, while effectively handling multiple competing priorities
• Comprehensive training program, incorporating both online and in-person learning a supportive, collaborative, and empowering team culture Opportunities to develop and expand your skills across diverse clinical and administrative settings Job security and career progression within a highly respected and established health district
  
  
  

About You:

We are seeking a skilled and experienced Administration Officer to join our close-knit and cohesive team. A friendly, welcoming, and adaptable attitude is essential for this role. The position is responsible for coordinating and completing a range of administrative and medicolegal processes that support the Consultation Liaison Psychiatry Services.

Key responsibilities include liaising with patients to schedule or reschedule appointments, entering and maintaining accurate information in various electronic medical record systems, and preparing documents, reports, and correspondence. The role also involves providing general administrative support to the team.

The successful candidate will demonstrate:

• Strong interpersonal and communication skills

• A collaborative approach, with the ability to work independently when required

• Excellent attention to detail and the ability to navigate multiple systems with confidence

• A proactive attitude and willingness to learn

• An understanding of, and sensitivity to, the complexities of mental health and the individuals we support

At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Sustainable Healthcare: Together towards zero
• Proximity to shopping and other services
• ADO's each month (for full time employees)
• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals
  

Additional Information:

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 

Job share/ Part Time arrangements will be considered.”

Need more information?

  1) Find out more about applying for this position

For role related queries or questions contact Fiona Lee on Fiona.Lee@health.nsw.gov.au

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At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.