Administration Officer Level 2 - Casual Opportunities

Where You’ll Be Working

You’ll be joining the Community Health & Aged Care Services teams in Taree and Forster, part of the broader Integrated Care Services – Hunter & Lower Mid North Coast.

The successful candidate will support a collaborative and highly engaged multidisciplinary team across both locations. We are committed to delivering patient-centred care, enhancing health and wellbeing in our community, and creating a supportive, respectful, and proactive workplace culture.

Our administration team is known for its professionalism, flexibility, and team spirit.

You’ll be part of a group that values shared learning, strong communication, and daily teamwork to keep things running smoothly for clinicians and clients alike.

About the Role

This is a busy, client-facing role offering a wide variety of administrative responsibilities across our Taree and Forster Community Health Centres. No two days will be the same - you’ll be the first point of contact for many of our clients and visitors, both in person and over the phone.

Your daily tasks will include:

• Delivering excellent face-to-face customer service
• Responding to telephone and walk-in enquiries
• Updating client demographic information and opening Service Requests
• Booking appointments and managing basic schedules
• Scanning and uploading documents into internal systems
• Preparing materials for mailouts and supporting clinicians with general admin tasks
• You’ll work closely with other admin staff, nursing and allied health professionals, and management, contributing to a culture that prioritises respect, patient dignity, and community engagement.
  
  

What You’ll Bring

We’re looking for someone enthusiastic, friendly, and capable - someone who genuinely enjoys helping others and thrives in a supportive team environment.

To be successful, you will demonstrate:

• A positive and professional attitude, even under pressure
• Excellent communication skills – written, verbal, and listening
• Flexibility and a willingness to learn and adapt to different tasks or situations
• Confidence working with digital systems and handling client data
• A non-judgmental, empathetic nature and commitment to quality service
• Team spirit – someone who supports colleagues and accepts guidance when needed
• While we can teach you systems like CHIME and iPM, a friendly attitude, good communication, and strong interpersonal skills are non-negotiable.
  
  

Support and Development

You won’t be left to figure things out on your own. From day one, you’ll be trained by experienced Level 2 Administration Officers. 

You’ll be guided through CHIME and iPM training and given time to gain confidence and independence.

This is a role where your growth will be encouraged and supported - not just initially, but throughout your time with us.

Why Join Us?

You’ll be part of a team that’s making a real difference in people’s lives every day, right in the heart of your local community.

This is a fantastic opportunity to contribute to healthcare from behind the scenes while building valuable administrative and customer service skills in a stable, flexible environment.

Need more information?

  1) Click here for the Position Description
  2) Find out more about applying for this position

For role related queries or questions contact Dianne Carroll on Dianne.Carroll@health.nsw.gov.au