Administration Officer

Employment Type: Temporary Part Time until May 2027
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 Per Hour + Superannuation
Hours Per Week: 20
Requisition ID: REQ659729
Location: Manning Hospital
Closing Date: Monday 13 July 2026
 

Be part of a team that helps deliver safe, efficient patient care behind the scenes.

Join the Clinical Information team at Manning Base Hospital and play an important role in supporting the delivery of quality healthcare. Our team is responsible for accurately scanning paper-based clinical documentation into the Digital Medical Record (DMR), ensuring patient information is accessible, secure and maintained to the highest standard. Every document you process contributes to better continuity of care for our patients.

About the Role

As an Administration Officer within Clinical Information Services, you'll work as part of a dedicated team providing high-quality administrative and customer service support. Your role will focus on accurately scanning and managing patient documentation within the Digital Medical Record, while supporting the smooth day-to-day operation of the service.

This position includes weekday and weekend rostered shifts.

Your responsibilities will include:

• Scanning and uploading patient documentation into the Digital Medical Record with a high level of accuracy.
• Providing professional customer service to patients, visitors and staff via telephone and face-to-face interactions.
• Managing email enquiries and maintaining accurate patient information and documentation.
• Using electronic medical record systems and other computer applications to complete administrative tasks.
• Providing administrative support including ordering, invoicing and maintaining filing systems.
• Prioritising competing tasks while maintaining confidentiality, accuracy and attention to detail.
• Working collaboratively with clinical and non-clinical staff to support efficient service delivery.

About You

You're a reliable and adaptable administration professional who enjoys working in a team and takes pride in producing accurate work. You understand the importance of confidentiality when handling patient information and are committed to delivering excellent customer service.

You'll bring:

• Strong attention to detail and a commitment to accuracy.
• The ability to work collaboratively while remaining flexible to meet changing operational demands.
• Excellent organisational skills and the ability to prioritise competing workloads.
• A professional, respectful approach to customer service and communication.
• A commitment to maintaining patient privacy and confidentiality.

Support and Development

From your first day, you'll receive comprehensive support through a combination of face-to-face and online training, along with a structured new staff orientation program. You'll work alongside experienced team members who will help you build the skills and confidence needed to succeed in the role.

If you're looking for a rewarding administrative role where your work directly supports patient care and contributes to the smooth operation of hospital services, we'd love to hear from you.

 

 Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
   

What you'll be doing

Provide an efficient and effective administrative/clerical service. 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Donna Bell on Donna.Bell1@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future temporary part time vacancies.

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