Aboriginal Liaison Officer

🌿 Support Aboriginal patients and families in hospital care
🤝 Advocate culturally safe care at Blacktown Hospital
🌟 Build strong links with community and health services

Provide culturally safe support, advocate for patients and build trusted links with Aboriginal communities and hospital teams.

Employment Type: Permanent Full Time
Position Classification: Aboriginal Health Worker 
Remuneration: $65,012 - $93,971 per annum
Hours Per Week: 38 (Job share may be considered for part time hours)
Location: Blacktown Hospital  

Where you'll be working
You will join a compassionate, multidisciplinary team at Blacktown Mount Druitt Hospital, part of Western Sydney Local Health District. We are committed to culturally respectful, patient centred care and strong community partnerships.

• Inclusive workplace that values Aboriginal knowledge and culture
• Supportive leadership and supervision from Social Work
• Collaborative teams across inpatient and community services
• Focus on cultural safety, reconciliation and patient advocacy
• Opportunities to contribute to Aboriginal Health Strategy goals

What you'll be doing 
Working in a non-clinical role within a clinical setting, you will support Aboriginal and Torres Strait Islander patients, families and carers throughout their hospital journey.

• Provide advocacy, liaison and culturally safe support during care
• Assist discharge planning and referrals for continuity of care
• Support staff to understand and meet Aboriginal patient needs
• Connect patients with internal and external community services
• Contribute to education, health promotion and Aboriginal programs

Benefits of working for Western Sydney Local Health District  

• Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For fulltime staff) 

   

• Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees)  http://wslhdintranet.wsahs.nsw.gov.au/salary-packaging-with-smartsalary   

   

• Meal entertainment lowers your taxable income and increases your take-home pay.  (Applicable for eligible employees) http://wslhdintranet.wsahs.nsw.gov.au/salary-packaging-with-smartsalary   

   

• Fitness Passport - permanent employees and their immediate family members can sign-up for this affordable membership which allows access to an extensive range of gyms, pools and fitness services from multiple providers across NSW

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.   

Essential Criteria

• Qualification: Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works.

   

• Evidence of Diversity claim: Aboriginal and / or Torres Strait Islander (to be confirmed at interview) 

• Shift Requirement: Afternoon Shift (Afternoon shift: classified as per Public Hospitals (professional and Associated Staff) Conditions of Employment (State) Award 2023) 

Selection Criteria

1. Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system

2. Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities

3. Knowledge of a range of community based support services and programs to assist Aboriginal patients and their families in addressing their health care needs

4. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.

5. Understanding of the management of patient complaints and patient privacy and escalation processes.

6. Competence in the use of databases, electronic documentation, and computer based administrative systems

7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes

8. Current Class C Driver's License

Requisition ID: REQ639666   
Applications Close: 11th March 2026  

 
Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Katrina Anwar katrina.anwar@health.nsw.gov.au or 0428360486