CCLHD - Discharge Concierge Patient Flow and Access Clinical Nurse Coordinator - Clinical Nurse Specialist Grade 2

Employment Type:  Permanent Full Time/Part Time & Temporary Part Time till July 2026
Position Classification: Clinical Nurse Specialist Grade 2
Remuneration: $57.11 - $58.98 Per Hour
Hours Per Week: Up to 38 Hours
Location:  Wyong Hospital
Requisition ID: REQ573896
Applications Close:  Sunday, 18 May 2025 at 11.59pm
Interviews:  Friday, 23 May 2025

At Central Coast Local Health District, our strategic vision is Trusted Care. Better Health for Everyone. Wyong Hospital is currently seeking motivated and results-driven Clinical Nurse Specialists Grade 2 (CNS2) to join our Patient Flow and Access team. This is an outstanding opportunity to showcase your expertise and make a meaningful impact on the delivery of healthcare services to the Central Coast community.

About the Role

We are looking for dedicated and experienced Patient Flow and Access Discharge Concierge Coordinators to join our team at Wyong Hospital. This pivotal role supports the achievement of key performance targets aligned with Ministry of Health (MOH) funding requirements.

Positions are based at Wyong Hospital and operate between 7:00am and 10:30pm, across a 7-day rotating roster covering morning and afternoon shifts. Flexible shift options will be considered.

As a Patient Flow and Access Clinical Nurse Coordinator, you will work in close collaboration with the Patient Flow Manager (PFM) and After Hours Nurse Manager (AHNM) to identify, monitor, and escalate any delays impacting the patient journey. You’ll provide vital support to Nurse Unit Managers by embedding best-practice discharge processes, assisting with discharge planning, generating and sharing patient flow reports.

This role is central to coordinating specialised care, strengthening communication, and enhancing the overall experience for patients and carers. Working alongside multidisciplinary clinical teams, you will help lead improvements in discharge practices to support efficient hospital operations and ensure high-quality, patient-centred care.

Central Coast Local Health District (CCLHD) is seeking a passionate individual committed to advancing patient flow and discharge excellence.

For more information about this role, please view the Position Description.

About You

• You have current registration with AHPRA as a Registered Nurse (Division 1) with relevant post-registration qualifications and at least 3 years’ experience working in the clinical area of their specified post-graduate qualification, or such other qualifications or equivalent experience deemed appropriate by the public hospital or public health organisation. 
• You have proven ability to analyse and interpret data related to patient flow and hospital access targets.
• You have strong commitment to quality improvement, utilising evidence-based practices to assess care and drive change.
• You have expertise in applying advanced clinical knowledge and judgment to deliver complex care and make informed decisions.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.  

Benefits

• Work-Life Balance – Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth – Advance your career with free professional development courses and secondment opportunities.

For more information, please visit Benefits at CCLHD

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Need More Information?

For role-related queries, please contact David Foster

Phone:  4394 7523
Email:    David.Foster@health.nsw.gov.au

Click here to find out more about applying for this position.

You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.

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