Administration Officer Level 2 - Diabetes and Endocrine Ambulatory Care Centre

🗂️ Be the operational backbone of a high‑demand specialist outpatient service

🤝 Deliver exceptional patient‑centred customer service every day

🚀 Join a collaborative team within a leading tertiary hospital

Manage clinic administration, coordinate patient journeys and build seamless service delivery within a busy Diabetes & Endocrine ambulatory care setting.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 per annum
Hours Per Week: 38
Location: Westmead Hospital

Where you'll be working 
Westmead Hospital is one of Australia’s largest and most respected tertiary hospitals, delivering specialist care to a diverse community across Western Sydney. As part of Western Sydney Local Health District, you’ll work in a service that values professionalism, teamwork and compassion.

The Diabetes and Endocrine Ambulatory Care Centre is a dynamic, patient‑focused environment supporting individuals with complex and chronic conditions.

• A high‑volume, specialist outpatient clinic

• Supportive multidisciplinary diabetes and endocrine team

• Strong focus on patient experience and quality improvement

• Structured systems and clear processes to support your role

• Inclusive, respectful and values‑driven workplace culture

What you'll be doing 
As an Administrative Officer Level 2, you’ll play a vital role in keeping the service running smoothly while being a welcoming first point of contact for patients and families.

You will:

• Provide efficient, friendly front‑line administration and reception support

• Manage appointments, patient registration, waitlists and clinic schedules

• Coordinate office systems, communications and information flow

• Support reporting, statistics, ordering and meeting administration

• Work collaboratively while confidently managing competing priorities

Why work with NSW Health?

At NSW Health, we offer more than a job — we offer a chance to belong, contribute and grow while supporting the health of our community.

💙 Make a difference behind the scenes
📈 Build your career in Australia’s largest health system
🌏 Be part of a team that values safety, respect and wellbeing

👉 Apply now and bring your administration expertise to a service that truly matters. Submit online your resume, addressing the criteria listed below and providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. Proven extensive clerical experience in a busy reception/customer service position

2. Demonstrated effective communication skills-written and verbal with strong attention to detail

3. Demonstrated ability to work independently as well as part of a team

4. Demonstrated ability to identify issues of relevance, sensitivity and confidently, and knowing when to escalate matters of importance and urgency

5. Demonstrated computer/data entry skills specifically MS office email and iPM

6. Demonstrated experience in working with multi-functional teams preferably within a heath setting

Requisition ID: REQ651413
Applications Close:  7th May 2026

 
Need more information? 

• Discover more about the application process. 

• Review the detailed Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Amenze Uyagu on Amenze.uyagu@health.nsw.gov.au