Clinical Support Officer- Adolescent Mental Health Unit
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- Administration
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- REQ629578 Requisition #
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- 4 days ago Post Date
Employment Type: Permanent Full Time
Location: Nepean Hospital
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $71,072.43 - $73,287.41 per annum
Hours Per Week: 38
Requisition ID: REQ629578
Applications Close: 26/01/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment
working with us will ensure your professional life is provided every opportunity to succeed
and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
Introducing the Nepean Adolescent Mental Health Unit (NAHMU), a fresh, purpose built 10-bed facility dedicated to supporting adolescents aged 12 to 17 who are navigating complex and severe mental health challenges. This state-of-the-art inpatient unit is the newest chapter in the Child, Youth and Family Mental Health (CYFMH) story, expanding its reach to provide compassionate, specialised care from the earliest stages of life through to young adulthood. NAHMU isn’t just a place of healing, it’s a vital step forward in empowering young people and their families with the support they need, when they need it most.
Join the Nepean Adolescent Mental Health Unit (NAMHU) as a Clinical Support Officer (CSO) and play a vital role in supporting the delivery of high-quality care for young people. Working alongside nurses, medical staff, and allied health professionals, you will provide essential administrative and transactional services that keep the unit running smoothly, with shift times tailored to the needs of the young people admitted and the service’s operational requirements.
Reporting to the Nurse Unit Manager (NUM), you will collaborate closely with the ward clerk and senior administration officers, complementing established systems and processes while ensuring timely and accurate support for the healthcare team. While working under broad supervision, you will also have the opportunity to take initiative, applying established practices with independence and confidence to enhance efficiency and service delivery.
This dynamic role may extend beyond NAMHU, providing CSO functions across the wider Nepean Mental Health Service or supporting multiple wards as part of the CSO team. If you are ready to contribute to a collaborative, patient-focused environment and make a meaningful impact in adolescent mental health care, we invite you to apply today.
Benefits available to eligible NBMLHD employees
- Accrued Day Off (ADO)
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
- Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
- Demonstrated experience in an administrative position, preferably in health, community, or consumer support environment.
- Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of the team in a high-pressure, high-volume work environment.
- Strong organisational skills and ability to meet deadlines.
- Demonstrated experience in word processing, spreadsheet and database software.
- Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken work and the ability to deal confidently and courteously with people at all levels.
- Previous experience in an administrative position, preferable within a busy working environment and a strong commitment to customer service.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Alana Giffin on Alana.Longford@health.nsw.gov.au
