Receptionist Community Mental Health
An exciting opportunity is available to join the Community Mental Health Administration team at Hornsby Hospital as a part-time Receptionist. In this frontline role, you will provide face-to-face assistance to patients and visitors, while also managing enquiry phone calls with professionalism and care.
The Community Mental Health Administration team plays a vital role in supporting community mental health service operations, including greeting consumers and visitors, managing incoming phone calls, supporting appointment bookings, and providing general administrative assistance such as ordering supplies and minute-taking. As a receptionist, you will be an essential point of contact, ensuring a welcoming and efficient experience for all who engage with the service.
The successful applicant will work 2 to 3 shifts of 8 hours each week. Service hours operate Monday to Friday, between 8:30am and 5:00pm. If you are organised, customer-focused, and thrive in a dynamic hospital setting, we encourage you to apply and become a valued member of our team.
Employment Type: Temporary Part Time until 1 May 2026 (with the possibility of ongoing employment)
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: 24
Requisition ID: REQ629078
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Hornsby Ku-ring-gai Hospital
What you'll be doing
To assist and participate in the delivery of an efficient, effective and comprehensive community-based service in the Northern Sydney Local Health District. This is achieved by managing a busy switchboard, answering general inquiries, referring intake matters appropriately, greeting consumers and other visitors, managing appointments and medical records, fulfilling general office duties, and undertaking other appropriately delegated tasks.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- High level interpersonal, verbal and written communication skills and demonstrated attention to detail with particular focus on integrity and efficiency.
- Demonstrated experience undertaking administrative support roles and responsibilities including meeting minute taking.
- Strong understanding of confidentiality and privacy issues in a health industry.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Melanie Glew on Melanie.Glew@health.nsw.gov.au
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
The team enriching health in millions of ways every day.
Applications Close: 12 January 2026
Tentative Interview Dates: week commencing 27 January 2026
